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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,596 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,596 reviews

December 01, 2024

I love this place, the service is very professional, and the people there are amazing, very friendly and knowledgeable. I can recommend it to everyone. More

by lilo0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Lilo, we’re thrilled to hear you had such a positive experience! Our team works hard to provide excellent service, and your kind words mean a lot. Thank you for recommending us—your support helps us grow and serve even better!

December 01, 2024

They went above and beyond to help me and assist with my situation defiantly a caring environment! More

by LISARILEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Dec 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Lisa! We're thrilled to hear that our team made a positive impact and provided the support you needed. Your kind words motivate us to keep delivering exceptional service. We appreciate your feedback!

December 01, 2024

Kimberly in service is the only one who seems to care about helping me with my car. I could not me more upset about buying this Wagoneer from Palmer Dodge. I have had nothing but issues with the car ev More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Cruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
Ryan Hooper
Other Employees : Again, Kimberly was the only one that seems to care about getting my car fixed.
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Dec 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Josh, we’re truly sorry to hear about your experience with your Wagoneer. It’s disappointing to know you’ve faced ongoing issues. We appreciate your feedback and will work to improve our service. Thank you for highlighting Kimberly’s efforts; we’ll ensure your concerns are addressed. Sincerely, David Keller, Service Manager, service@palmerdcj.com

November 28, 2024

Very disappointing experience. Apparently service advisor dont know how to her job or dont want to. Never picked my call or never gave any proper update. Her attitude was like I wa More

by ANANTHU.PATTERIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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Dec 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Ananthu, we're genuinely sorry to hear about your experience. This isn’t the level of service we aim to provide. Your feedback is crucial, and we're addressing these issues with our team to ensure improvements. Thank you for bringing this to our attention, and we hope to do better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Dec 03, 2024 -

ANANTHU.PATTERIL responded

I dont know if you remember or not, I did bring it your attention and followed up. For me it seems like you guys just dont care!!!

November 23, 2024

Excellent service. Bo was great didn't play games. Management and financing was on point as well. Definitely recommend this place. I'll be back for my next purchase More

by TOMEK7474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo
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Nov 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Tomek! We're thrilled to hear you had such a great experience with Bo and our team. We appreciate your recommendation and look forward to seeing you again for your next purchase!

November 23, 2024

Very good service nice talk customer service and you staff is very good and all people is good More

by rvharkhani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your review! We really appreciate your feedback!

November 22, 2024

Very professional about how they handle business and are always honest about and fair when it comes to pricing More

by r.deering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, r.deering! We're thrilled to hear you appreciate our professionalism and transparency. Your support means a lot to us, and we look forward to continuing to provide you with the best service possible!

November 22, 2024

Great job and very attentive to assist. I was able to get in and out in record time. More

by steven.silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Steven! We're thrilled to hear you had a quick and attentive experience. Our team works hard to ensure efficient service, and your recognition means a lot to us. Looking forward to seeing you again soon!

November 22, 2024

Great job like always. Luis was very helpful and professional . He arranged Uber for me to get back home and back to pick up my car. More

by ivansaab93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear Luis provided such great service and made your experience seamless. We appreciate your support and look forward to serving you again!

November 22, 2024

Service was excellent and quick. My advisor was took time to explain everything to me. More

by jeffb1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Jeff! We're thrilled to hear you had an excellent experience and that your advisor took the time to explain everything. Your satisfaction means a lot to us!

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