Palmer Dodge Chrysler Jeep Ram

I was there for 3 hours and 45 minutes to 1) get an oil I was there for 3 hours and 45 minutes to 1) get an oil change, 2) to specifically get the 23 point inspection (otherwise just go to a jiffy lube) a I was there for 3 hours and 45 minutes to 1) get an oil change, 2) to specifically get the 23 point inspection (otherwise just go to a jiffy lube) and to 3) get a new battery for 2 key fobs. -------- After 3++ hours, upon checkout, I noticed that I didn't get the results of the 23 point inspection, I specifically asked if it was conducted and told Yes. --- Due to timing, I was in a hurry, and did not ask to see the inspection report. --- Upon returning the car to my daughter, at her place of employment, I parked facing a wall inside a garage, and because the headlights were on "Auto" the lights came on, and I noticed (reflection on the wall) that the front left headlight was out. How could a headlight be out 30 minutes after a 23 point inspection (did I mention that I did NOT receive the results of the 23 point inspection but was told that it was conducted) ---- Bottom line it took almost 4 hours to get an oil change (arrived at 10:35 and left at 2:20) and 2 battery fobs. IF the 23 point inspection was completed please email me a copy. ---- My past service visits to Palmer Dodge have been excellent. ------ I feel/hope that this experience was an exception to the service that I've previously received at Palmer Dodge. ---- I will continue to use you for service and potentially for purchase of cars in the future. More

Thomas went above and beyond on my recent purchase. My husband and I now consider him a close friend and I have never recalled any other salesperson that I’ve worked with (particularly in car sales) that husband and I now consider him a close friend and I have never recalled any other salesperson that I’ve worked with (particularly in car sales) that we can say this about. He’s a gem! More

They took great care of me: In and out with the exact vehicle I wanted. Fair value on my trade. Much appreciated! vehicle I wanted. Fair value on my trade. Much appreciated! More

Nice overall experience dealing with the service department. Friendly staff with excellent communication throughout the process. department. Friendly staff with excellent communication throughout the process. More

Kimberly was awesome. Her communication was excellent, She made the entire process smooth and efficient. Great experience. She made the entire process smooth and efficient. Great experience. More

Trust and reliability. Fox only what’s needed, they shoot straight. Don’t hesitate to take your truck in straight. Don’t hesitate to take your truck in More

Great customer service everything handled efficiently and quickly respectful and easy to deal with nice experience quickly respectful and easy to deal with nice experience More

The dealership was able get us in short time, gave us a loaner and finished in timely manner. loaner and finished in timely manner. More

Great value for the professional service I received. I Great value for the professional service I received. I am very pleased and will return to get my Jeep Wrangler Sahara Unlimited serviced. Great value for the professional service I received. I am very pleased and will return to get my Jeep Wrangler Sahara Unlimited serviced. More

Great experience working with Kurt and Richard. They made the buying process smooth and hassle free. the buying process smooth and hassle free. More