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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,617 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,617 reviews

October 11, 2024

The service team at Palmer is quick and efficient. The waiting area is clean and has internet access, working areas, snacks, coffee, and water. There is also a nice showroom with some pretty cool cars More

by RONLUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your review! We’re thrilled to hear you had a great experience here. Looking forward to welcoming you back soon!

October 11, 2024

Many thanks to service adviser Sara Jaramillo for her help in solving problem repairing my RAM but because of miscommunication between Palmer Dodge and Chrysler I lost almost 2 weeks of my time and my mo More

by vivaskiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara Jaramillo
Oct 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share this with us. We are so sorry for the inconvenience, but we're glad to hear that Sara was able to help you resolve this issue. If you have any future questions or concerns, please don't hesitate to reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

October 10, 2024

My 2009 Dodge Charger still runs like new after 15 years of being maintained at Palmer. More

by VANCECMULLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Vance! We're thrilled to hear your Charger is still running like new. Here's to many more years of smooth driving!

October 10, 2024

Gave me the hometown feel and comfort and they treated my car with the upmost respect. More

by LISARILEYS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.

October 09, 2024

on my first service, the service facility neglected to change tire pressure after rotating my tires. The result in a return trip upon which the service manager was too busy to see me. However, one staff m More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience, Marshall. We’re sorry to hear about the oversight with your tire pressure and understand your frustration. We're glad one of our team members was able to assist you. We appreciate your patience and hope your next visit exceeds your expectations! Sincerely, David Keller, Service Manager, service@palmerdcj.com

October 09, 2024

Fantastic customer service plus swift, seamless purchase. No hassle and low pressure selling which made it easy to want to purchase from the Palmer Dealership. More

by nicolette.binder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Nicolette, we're thrilled to hear you had a fantastic experience with our customer service! We look forward to serving you again!

October 08, 2024

Excellent customer service and professionalism. Went above and beyond to meet my needs and get me my vehicle. More

by BRADMITCHELL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gehring
Oct 09, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Brad, thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. Meeting your needs is our top priority, and it’s wonderful to know we succeeded. Enjoy your new vehicle!

October 05, 2024

Everything was good except my lugnut cover for the tire was broken and I didn’t notice until I got home. Wish that could be replaced. It looks like the tech over tightened it More

by alaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback. We're glad to hear everything else was good, but we’re sorry about the lugnut cover issue. Your concern is important to us, and we'll look into this to ensure it doesn't happen again. We appreciate your understanding! Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

October 04, 2024

Sarah was exceptional! I was very nervous about what may have been wrong with my car but Sarah's conscientiousness caught the problem and saved me a ton! She was very hones More

by tamifrank31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Customer Service
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Sarah and our team! Providing honest and effective service is our priority, and it's great to know we met your expectations. Thank you for your kind words and support!

October 04, 2024

Best service center is Georgia hands down! Couldn’t ask for a better team! Great work! More

by mnasonjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

It's great to hear you had such a positive experience with our team. Your support means a lot to us, and we're committed to delivering the best service possible. Looking forward to seeing you again!

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