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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,629 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,629 reviews
October 10, 2021
I set up an appointment and everything was ordered in advance, but when I arrived there was a long line just to drop the car, not to mention they were working on someone’s car in front of me as I was wai advance, but when I arrived there was a long line just to drop the car, not to mention they were working on someone’s car in front of me as I was waiting and other cars went ahead of me as a result, making my wait even longer. Drop off area was vacuuming cars before the service which was why it took so long!!! Common sense would say to do that AFTER the service and NOT before. Then when going to desk there was a tiny front office and some even had to stand by themselves with a transportable desk… didn’t look very professional compared to all other service centers on the street from other dealers. More
by john.bayer
Verified CustomerEmployees Worked With
Don’t recall
October 10, 2021
Great experience. Excellent service, very knowledgeable, friendly, comfortable. Palmer is a throw back to the golden days of the community dealership friendly, comfortable. Palmer is a throw back to the golden days of the community dealership More
by markjg
Employees Worked With
October 09, 2021
Came back multiple times for the same issue (unknown check engine light), and was asked to pay for it not being fixed. I won't be returning. check engine light), and was asked to pay for it not being fixed. I won't be returning. More
by agsideris
Employees Worked With
October 09, 2021
Everything went as I could’ve hoped for. Called, it was picked up and dropped off at dealership and repaired without an issue. picked up and dropped off at dealership and repaired without an issue. More
by tsw1pta
October 09, 2021
I had an appointment with Winston the Service advisor unfortunately he never greeted me acknowledged me or helped me. Thomas actually took charge and took care of everything! He answered all my questions unfortunately he never greeted me acknowledged me or helped me. Thomas actually took charge and took care of everything! He answered all my questions concerns and worries and had me in and out of there quickly. Thank you Thomas More
by vazquezc178
Employees Worked With
Thomas 5 stars
October 09, 2021
Palmer has a very professional service team - that kept me posted on progress with my Ram truck service repairs. Michael Stewart is the consummate professional in this regard! me posted on progress with my Ram truck service repairs. Michael Stewart is the consummate professional in this regard! More
by john.heagy
Employees Worked With
Michael Stewart
October 09, 2021
Great service department! They are very prompt, courteous and efficient. I can trust them to get the work done. and efficient. I can trust them to get the work done. More
by dnking75
October 09, 2021
Staff is great and already out the customer first!!! Roberto was so easy to work with. Roberto was so easy to work with. More
by JRWOOLLEN
