Palmer Dodge Chrysler Jeep Ram

Hiram explained what my Jeep needed at time of service. He also notified me of a small item that needed on my next visit. He noted it on my profile to ensure that it gets done. I appreciate that! He also notified me of a small item that needed on my next visit. He noted it on my profile to ensure that it gets done. I appreciate that! More

Thomas in the service department was very friendly and helpful--the work was done in under an hour and he also gave an update on the total condition of the car. helpful--the work was done in under an hour and he also gave an update on the total condition of the car. More

WILLem was a great communicator and helped me get a Jeep I love. And the paperwork process in finance was simple and easy. Things I would have liked improved: 1) team ran my credit for a purchase and as I love. And the paperwork process in finance was simple and easy. Things I would have liked improved: 1) team ran my credit for a purchase and assumed my lease rate would be high without checking; they let me leave because they were showing very high rates/payments. I ultimately got approved for a lease by Chrysler capital at a rate and payment I wanted. 2)my ‘we owe you’ check for $7K hasn’t arrived in 2 weeks. I’m having to chase my money and that’s not cool. More

Initial confusion over timing. Several staff in the office on the phone but not attending live customers. The "outside" reception agent took over and worked very hard to get me in and out quickly. Than office on the phone but not attending live customers. The "outside" reception agent took over and worked very hard to get me in and out quickly. Thanks to him for his help. Don't know his name but he had a boot on his foot. More

Those guys provided me with the best new vehicle purchase experience period. Very knowledgeable and up front when it comes to cost. They knew my paraders and exactly delivered to it. I even needed to finish experience period. Very knowledgeable and up front when it comes to cost. They knew my paraders and exactly delivered to it. I even needed to finish the process in a very short period of time and they did that. Will certainly buy again from Palmer in a heart beat More

Mike Gebhardt delivered a Wrangler to our daughter and we are all impressed by his attention to detail and thoughtfulness. We are long-time customers of palmer Jeep in Roswell and it's the efforts of Mike an are all impressed by his attention to detail and thoughtfulness. We are long-time customers of palmer Jeep in Roswell and it's the efforts of Mike and the team over there that keep us looking forward to coming back. More

Just came in for an oil change and tire rotation, which I prepaid for. I was glad no appt is necessary for an oil change because there were several cars in front of me. Was disappointed that the recall par prepaid for. I was glad no appt is necessary for an oil change because there were several cars in front of me. Was disappointed that the recall part was not available for my vehicle, but was still very satisfied with the service. More

Palmer Ram was awesome yet again. I bought my Ram and Palmer Ram was awesome yet again. I bought my Ram and went back to have a tonneau put on and the service department was great as well. Palmer Ram was awesome yet again. I bought my Ram and went back to have a tonneau put on and the service department was great as well. More

Wait time for basic routine services are excellent. Friendly familiar personnel for over 15 years helps give you confidence workers are reliable and experienced. Brought car at dealership; still in goo Friendly familiar personnel for over 15 years helps give you confidence workers are reliable and experienced. Brought car at dealership; still in good condition after 10 years. More

Great staff that gives you information on what your car needs, even if they are not the place that will provide the service. Thanks for the honesty needs, even if they are not the place that will provide the service. Thanks for the honesty More