Palmer Dodge Chrysler Jeep Ram

Helpful, knowledgeable and best of all: FAST!I was in Helpful, knowledgeable and best of all: FAST! I was in and out in less than 4 hours and had all of my questions answered simply and effectively Helpful, knowledgeable and best of all: FAST! I was in and out in less than 4 hours and had all of my questions answered simply and effectively More

Moving closer to this dealership and wanted to start using you for service. Just needed a tire rotation and oil change. I was told it would be an hour to an hour and a half. Seemed a little long, but no using you for service. Just needed a tire rotation and oil change. I was told it would be an hour to an hour and a half. Seemed a little long, but not too bad. I walked around the dealership and looked at some cars, handled some work, walked to lunch and at an hour and a half came back because no one had called me. I was then told that my truck is next and it would be another 30 minutes. It took another hour! Not to mention the person I thought was Thomas, wasn’t Thomas, I didn’t meet him until it was time to pay. The first two interactions was with someone else. Also, while there I thought about getting some new rims and tires for my truck so I tried to get a price. In over 30 min I still couldn’t get a price. Everyone kept saying, “hold on I’ll be right back” or they took my info and kept walking to the back room, leaving me there at the counter. So at that point it was over 2 hours, I still didn’t have my oil changed and I couldn’t spend $2500+ on new wheels. I kept hearing about not having service people and they kept walking away or leaving. You had a LOT of people working there, there was even some guy very slowly picking up trash in the parking lot. Doesn’t take a lot of training to change oil or rotate tires. I will say that I did have 4-5 sales people nicely approach me trying to help with buying a car. My ordeal put me in a bad spot for work. I’m used to taking a long lunch to get an oil change, I can’t take a vacation day, nor should I have to! More

Service Rep and crew were friendly and fast, and took good care of my car. And the charges were reasonable. I will return for service in the future as needed good care of my car. And the charges were reasonable. I will return for service in the future as needed More

Did a great job repairing the climate control on my truck. . Good people to deal with. Staff was friendly and knowledgeably. Drop off was easy. truck. . Good people to deal with. Staff was friendly and knowledgeably. Drop off was easy. More

Painless and professional process from start to end. Second Jeep purchased from them in the past 12 months and will definitely buy from them again. Second Jeep purchased from them in the past 12 months and will definitely buy from them again. More

I drive a long way through traffic to get to Palmer Dodge to take care of my beloved Jeep Patriot. Thomas greets me by name. The waiting room and restroom are clean and well supplied. Palmer's service depart to take care of my beloved Jeep Patriot. Thomas greets me by name. The waiting room and restroom are clean and well supplied. Palmer's service department has kept my Jeep running with no problems. They check it over for me each oil change and tire rotation. I am grateful for their Express Service. Not having to make an appointment is terrific. And they are fast. Please don't change your Express Service. More

This was my first new car purchase. Will and the staff made me feel so at ease and explained everything to me and answered all my many questions. I would HIGHLY recommend them for a car purchase, and tha made me feel so at ease and explained everything to me and answered all my many questions. I would HIGHLY recommend them for a car purchase, and thank them for the care they showed during my purchase. More

Brandon was super responsive and worked a great deal on the Jeep. Richard in the finance department great to work with. As well. In and out in minutes. One of the best car buying experiences I’ve had. M the Jeep. Richard in the finance department great to work with. As well. In and out in minutes. One of the best car buying experiences I’ve had. Much appreciated. More

Great customer service from the moment I walked in. Nick Barron listened to exactly what I wanted in car and help me make a decision that I am extremely happy with . Barron listened to exactly what I wanted in car and help me make a decision that I am extremely happy with . More

Lee was grate to work with on purchasing our pickup and just want to thank him for all the help and hospitality he gave my family and I on our visit this afternoon thank you Lee just want to thank him for all the help and hospitality he gave my family and I on our visit this afternoon thank you Lee More