Palmer Dodge Chrysler Jeep Ram

Great Service Department. Very efficient and courteous staff with oil changes and minor repairs. Good hours on Saturday mornings. I would recommend this service department. staff with oil changes and minor repairs. Good hours on Saturday mornings. I would recommend this service department. More

Great working with Korey and Chris. They both went above and beyond to get me into a new vehicle and out of my bad Loan obligation. Thank you both. and beyond to get me into a new vehicle and out of my bad Loan obligation. Thank you both. More

It is a little bit hit or miss, depending on who you deal with. Initially i had a problem with my u-connect, to which the person on the service desk told me that it would cost 1200$ to fix (get a new one). with. Initially i had a problem with my u-connect, to which the person on the service desk told me that it would cost 1200$ to fix (get a new one). When i told him that that was rediculous, his answer was a post-it note with a 1800 number for Jeep.... i called them and had to fix this issue myself. When it was fixed, the dealership (michael) helped me and from there it went well. This should have been taken care of for me by you. You represent Jeep, just sending me away with a sticky-note is poor customer service, i need you to have my back. Finally, i had to make two trips, because the radio wasnt installed correctly the first time, which costed my 1.5 hours of my time. That was annoying, should have been checked the first time around. More

Very professional service and were well informed of the maintenance and repairs needed. I was very pleased with the quick turn around for all repairs. maintenance and repairs needed. I was very pleased with the quick turn around for all repairs. More

Lee was awesome and great to work with. He made everything fast and easy. no pressure and honesty. I will definitely be purchasing my next Jeep here everything fast and easy. no pressure and honesty. I will definitely be purchasing my next Jeep here More

Very knowledgeable staff and technicians. Usually the Very knowledgeable staff and technicians. Usually the issue is resolved appropriately. I had also the recalls completed when came in for service. Very knowledgeable staff and technicians. Usually the issue is resolved appropriately. I had also the recalls completed when came in for service. Thank you for the great service More

Winston , in Service was great on my 1999 dodge 3500 turbo diesel they took care all my problems ,if I have any problems I will call you turbo diesel they took care all my problems ,if I have any problems I will call you More

If I could pick maybe a half star for internet manager erol did get me in a vehicle it was great until they got my money . now havemt heard a word from them or will they fix an issue so we are up for anot erol did get me in a vehicle it was great until they got my money . now havemt heard a word from them or will they fix an issue so we are up for another trade in 4 months anf was going to come back but after this experience absolutely not and letting car gu rus know not to post their stuff . general manager wont even call. Erol alkas. Was the saleman uses or not not its alot of money to not be happy with the experience More

Mike Gebhardt was incredibly easy to work with. Great communication! I was able to complete the entire deal without even setting foot in the dealership. Would highly recommend Palmer team for easy, no-fu communication! I was able to complete the entire deal without even setting foot in the dealership. Would highly recommend Palmer team for easy, no-fuss, sales. The team seems to truly value customer's time and there was very little need to go back and forth. I appreciate that commitment to professional customers. They want to sell cars and were very reasonable in accommodating my particular requests and coming to a good deal. I had previously shopped around for months, at many other dealerships, but glad that I finally found these guys. From no pressure negotiations, closing efficiency, and my overall experience working with Mike made it worth it for me to buy from Palmer. I was able to sign all my documents in the comfort of my home and a very professional driver Ned delivered my new car in good hands. Overall I'm very impressed with the Palmer dealership's business approach. I had a few minor issues post-closing, but I'm confident that they are getting handled and corrected with care. Thanks Mike, I will definitely look forward to working with you exclusively again in the future. More

Absolutely positive experience with Roberto , every time! He is an amazing service advisor and is always a pleasure to work with!! I cannot stress enough how good he is as an advisor! He is an amazing service advisor and is always a pleasure to work with!! I cannot stress enough how good he is as an advisor! More