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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.7
6,916 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,916 reviews

April 21, 2024

Tony and Thomas were the best part of this deal. When I had questions or needed clarification, neither one had any issues answering me. Both were very kind and throughout. I don’t even live in GA an More

by Taniyah Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole!
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Taniyah, thank you for sharing your positive experience with Tony and Thomas! We're thrilled to hear that they provided exceptional customer service and made your deal seamless, even from a distance. If you ever have any more questions or need assistance, please don't hesitate to reach out.

Helpful
April 20, 2024

Luis was very accommodating and was always upfront with information. He returned call promptly and does not rush to end the call and made sure I was satisfied that my inquiries are answered More

by gnendaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Gnendaya, thank you for sharing your positive experience with Luis! We're glad to hear that he provided excellent customer service by being accommodating, upfront with information, and ensuring your satisfaction. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 20, 2024

The dealer fixed our Jeep on time and under the original quote. We will be definitely switching dealerships and bringing our Jeep here from now on! More

by sidgarmanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Sid, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us and that we were able to exceed your expectations. We look forward to serving you and your Jeep in the future!

Helpful
April 20, 2024

Service Center didn’t honor prices from Jeep app service shedding feature. Up change for using a credit card. More

by qacooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram
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Apr 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our service center. We strive to provide transparent pricing and will address this issue with our team. Please reach out to us directly if you have any further concerns. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Helpful
April 19, 2024

Kim was rep, not David and she was outstanding. Used Palmer because you provided a service that Landmark could not. We would definitely switch to Palmer if you were closer to us. More

by Jonathan A. Jarman, MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Jonathan, thank you for choosing Palmer. We're thrilled to hear that Kim provided outstanding service. We appreciate your positive feedback and hope to see you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Helpful
April 18, 2024

Aaron and Chris were a pleasure to work with at Palmer. Love the Cherokee. It’s wonderful More

by LEE_CULLOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Lee, we're thrilled to hear that Aaron and Chris provided you with a great experience at Palmer! We're delighted that you love the Cherokee. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back in the future.

Helpful
April 18, 2024

Rich was terrific to work with. He turned the car around quickly with great communication. More

by 1nathanstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Nathan, thank you for your kind words! We're so glad to hear that Rich provided excellent service and communication throughout your experience. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 18, 2024

Lee and his colleagues at Palmer Dodge were incredible for me as we worked together on my used car purchase. Lee was willing to dispense with the sales jive and get right to brass tacks, which showed me t More

by CTC0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We are thrilled to hear about your positive experience with Lee and our team at Palmer Dodge! Providing straightforward and personalized service is our top priority, and we are delighted to have earned your trust as a regular customer. Thank you for choosing us to support your business needs!

Helpful
April 18, 2024

I worked with Kim for service. Everything went well, just as I expected. I will continue to have my work done here. More

by ergle545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for sharing your positive experience with Kim! We're thrilled to hear that everything went well and that you plan to continue working with us. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 18, 2024

PALMER DODGE SERVICE DEPARTMENT IS PROFESSIONALLY MANAGED. ALL SERVICE TEAM MEMBERS ARE FRIENDLY AND KNOWLEDGEABLE. I AM A CUSTOMER MORE THAN TEN YEARS.THIS IS A DEALERSHIP THAT I CAN DEPEND UPON More

by csantasairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for your kind words about our service department at Palmer Dodge. We are thrilled to hear that you have been a loyal customer for over ten years and that you trust us to take care of your vehicles. We appreciate your feedback and look forward to serving you again soon!

Helpful
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