Palmer Dodge Chrysler Jeep Ram

Service was performed as promised. The service person was ver professional. Very pleased with the service. Will service my vehicle her again. The service person was ver professional. Very pleased with the service. Will service my vehicle her again. More

It was nice to see palmar first time for service to install foot steps and it was really great thanks install foot steps and it was really great thanks More

They are pleasant and are concerned about my needs with the 4 trucks I have serviced and repaired. the 4 trucks I have serviced and repaired. More

Issue that I took the vehicle for was addressed under warranty. It was easy to get an appointment and the communication was good. The reasons why I did not give 5 stars are as follows 1) the issue was wi warranty. It was easy to get an appointment and the communication was good. The reasons why I did not give 5 stars are as follows 1) the issue was with the rear diff locker indicator, but the work order said front diff. The person who checked me out had to confirm that the right part number was used and the work was actually for the rear (it was) and rewrite the description 2) was told I needed to replace the 4 wheel drive system fluid and the differential fluid even though the vehicle had only 26K miles and has barely been driven off road. Apparently this is required only at 30-40K miles. 3) i asked to replace the cabin and engine air filters which is a 10 minute job at best, but was initially charged 30 minutes labor for each! Understand that 30 minutes labor is probably the minimum, but would have expected that to cover both. The person who checked me out adjusted that as well 4) I was initially charged for the front and rear differential fluid tho’ the rear should have been covered by the work under warranty. Again the person who checked me out adjusted this so I was ultimately taken care of. So in conclusion, at the end if the day I came out ok, despite doing the fluid replacements about 10k miles earlier than needed, but the experience was not as smooth as all the previous ones I have had with Palmer DCJR, hence the 4 not 5 star rating. More

Anthony and Chris were both awesome! !!! Professional, knowledgeable, and extremely helpful in the buying process. We will we back! !!! Professional, knowledgeable, and extremely helpful in the buying process. We will we back! More

The absolutely best - from the people to the work! They are client focused and really work with you to get to the root of the problem. They are client focused and really work with you to get to the root of the problem. More

Palmer always provides exceptional service. Everyone is very professional and knowledgeable. Will always recommend to family and friends. Everyone is very professional and knowledgeable. Will always recommend to family and friends. More

The service department was a mixed bag. The overcharged me for a battery change and took 4 1/2 days to get to my car. It was a struggle to get updates and had to call several times. However The overcharged me for a battery change and took 4 1/2 days to get to my car. It was a struggle to get updates and had to call several times. However, when I picked it the car up there were honest folks that helped and corrected my bill. I don’t think I can trust them though therefore not going back. More

Great staff. Easy to work with. We will definitely be back again. Austin Hall was awesome. Easy to work with. We will definitely be back again. Austin Hall was awesome. More

Overall we had a very good experience with your dealership and managed to buy a much needed family vehicle at a price we could afford. It helped that I was shopping with Chelsea and Nick Bishop, I dealership and managed to buy a much needed family vehicle at a price we could afford. It helped that I was shopping with Chelsea and Nick Bishop, I am sure because her father used to work for this dealership for many years as a sales person, then went into management. Her dad had called ahead and talked to Jody alerting him that we would be in. Chelsey said her dad actually was the person who trianed Jody. Both Tony White and the financial officer Thomas was great at making the process easy to understand and both have great personalities to boot. More