Palmer Dodge Chrysler Jeep Ram

Very nice setting up the appointment and answering all my questions !!! Service was fine and done on time . Everything I was told was going to be done was done on time questions !!! Service was fine and done on time . Everything I was told was going to be done was done on time More

I have had the worst experience here. I bought a new redeye hellcat that I've had some issues with and these guys, with the exception of a few, are terrible. My brother also bought a trackhawk from palm redeye hellcat that I've had some issues with and these guys, with the exception of a few, are terrible. My brother also bought a trackhawk from palmer. When we got there and the salesman saw us, he handed us off to the youngest salesman there. I'm not assuming this, the younger salesman told us that the original guy was mad because we actually bought a car. While my brother was buying his jeep I saw the redeye and a few months later I went and bought one from palmer. My salesman was very nice except that he knew very little about the car I was buying. He told me to go on YouTube and watch videos to learn about all my cars features. I still don't understand how some things work on my car. I also bought some tires and let them put them on. They told me the tires came in and I drive an hr to get them and when I get there they say they don't have them. So then I'm told it will be a week before the tires get here. I left pretty mad. I get home and about an hr later they call and say the tires just got there. To make a long story short, this place will lie so much it's not even funny and when you bring it up, they seem to not care and shrug their shoulders. Its insane to me. I even tried to talk to 2 different people about a jeep, one was a sales manager, and they didn't even act like they cared or that I was wasting their time. One guy even said the jeep I was looking at was a "recon" it's a Rubicon. I wish dodge would do something. I paid a lot for my car and I have to deal with them because of the cars issues. And yes I already took mr car to a different dealership to let them look at the problem and they say something completely different. I need help. I feel like they are going to just take parts off and just try stuff. I shouldn't have to be doing all this in a new car. Also my salesman and a lot of others are not listed or pictured below. More

Great Service Everything was really Great!!! Everyone is really nice here. I always feel like I can trust the work from the technicians. Will ome back when I have t Everything was really Great!!! Everyone is really nice here. I always feel like I can trust the work from the technicians. Will ome back when I have to do so. More

Amazing Experience This dealership is approximately 4.5 hours from where I live, but while travelling through the area, I stopped to look at a vehicle. I met a salespers This dealership is approximately 4.5 hours from where I live, but while travelling through the area, I stopped to look at a vehicle. I met a salesperson, Korey, who was so easy to work with and did not pressure in any way. He found the vehicle I wanted and it was the easiest process that I have ever had with a dealership. When I came to take delivery, I was in and out within 30 minutes! More

Luis was great, he explained possible outcomes when I dropped off my vehicle. When Luis called he clearly explained what to expect when picking up my vehicle. I appreciate him mentioning that drop off is dropped off my vehicle. When Luis called he clearly explained what to expect when picking up my vehicle. I appreciate him mentioning that drop off is preferred to allow for maximum time and attention to my concerns. More

Lee was a great salesman who provided excellent service which, after visiting two other dealerships that day and driving an hour, I needed. He made sure I knew how to operate every part of my Jeep before I which, after visiting two other dealerships that day and driving an hour, I needed. He made sure I knew how to operate every part of my Jeep before I left. If you go to Palmer, talk to Lee! More

Vehicle Trade-In/Purchase Jay Starks, our salesperson, was a pleasure to work with and was very knowledgeable. He knew the answer to every question asked! He had visited other Jay Starks, our salesperson, was a pleasure to work with and was very knowledgeable. He knew the answer to every question asked! He had visited other dealerships where the sales people did not know information about certain vehicles, warranties, deals, etc. We were also very pleased with our finance manager, Eric Palmer. He was very patient, explaining everything and treated us with great respect! More

2020 Jeep Wrangler Rubicon JLU Great experience from first contact to negotiation to finance to driving off the lot. This dealership is not the closest to me but was worth the extr Great experience from first contact to negotiation to finance to driving off the lot. This dealership is not the closest to me but was worth the extra driving time. 5 stars! More

They went above and beyond what most car services would do very satisfied.would recommend anyone to use Palmer Dodge service department will use them again. Zane Smith do very satisfied.would recommend anyone to use Palmer Dodge service department will use them again. Zane Smith More

Honest assessment Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service a Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service at this time. They could have done the work and I wouldn’t have known better. This gives me more confidence and trust in this dealership. Thank you. More