Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,629 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
Contact Dealership
View Awards

11460 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 7,629 reviews

July 16, 2024

The level of communication and transparency was far worse than I'd expected for what was fairly major work. Having to follow up with the rep, rather than being given updates was beyond frustrating. A same d More

by fredricomartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim
Report | Print
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Fredrico, we're sorry to hear about your experience. We strive to provide clear communication and updates throughout the process. Your feedback is valuable to us and we're working on improving our appointment scheduling to avoid any delays. Thank you for bringing this to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

July 16, 2024

Great service as always Lee and Dustin excellent Very easy process transparent transaction Efficiency at its best More

by david.causby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 16, 2024

Chad provided excellent customer service and it was an overall great experience buying a car from Chad and Palmer Dodge. I would highly recommend them to anyone looking to purchase a car from their inven More

by BPUMPHREY21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for the positive feedback! We are thrilled to hear that Chad provided you with excellent customer service and that you had a great experience buying a car from us. We appreciate your recommendation and look forward to serving you again in the future!

July 16, 2024

The team at Palmer is always so helpful and do great work - especially David in the service center! More

by CAMDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Camden, thank you for the kind words! We're thrilled to hear that you had a positive experience with our team at Palmer. We will be sure to pass along your appreciation to David in the service center. We look forward to serving you again in the future!

July 16, 2024

The associates at Palmer worked with me to resolve my issue. They communicated effectively and I was very pleased with the end result! More

by RICHSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Jul 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Richsal, we are thrilled to hear about your positive experience with our associates at Palmer! Effective communication and customer satisfaction are our top priorities. Thank you for taking the time to share your feedback, we appreciate your support!

July 13, 2024

Very professional. Kim in service took good care of us. They had our Rubicon serviced and the recall completed ahead of schedule. I recommend the Palmer Dealership for More

by sduncan071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in service
Report | Print
Jul 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback, Doc! We're thrilled to hear that Kim provided you with excellent service and that we were able to complete your Rubicon's maintenance ahead of schedule. We appreciate your recommendation and look forward to serving you again at Palmer Dealership.

July 12, 2024

I was charged for a service I received but did not request and the coupon I brought in for $15.00 off was not applied to the bill. However, I am told that these things will be corrected when I come More

by rwoody1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the service dept! Andrea, Sarah Jaramillo and others.
Report | Print
Jul 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We apologize for the oversight regarding the service charge and coupon, but we are glad to hear that everything will be corrected during your next visit. We appreciate your continued support and look forward to seeing you again soon!

July 11, 2024

I arrived at 7:30 am to have my car serviced. Andrea the employee who greeted me was attentive, professional and answered all my questions. I will recommend Palmer to all my friends. More

by primus119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Jul 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Andrea. We're thrilled to hear that she provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future. Thank you for choosing us!

July 10, 2024

Great customer service, good price, easy process. Beautiful jeeps and great selection available! Thank you! More

by JENIFERADUNCAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Jenifer! Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. We strive to offer excellent customer service and a wide selection of vehicles at competitive prices. We appreciate your feedback and hope to see you again soon!

July 10, 2024

I was able to get right in without delay. The staff were friendly and professional More

by tomhub429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Tom, thank you for sharing your experience! We're thrilled to hear that you had a seamless visit with our friendly and professional staff. We appreciate your kind words and hope to see you again soon!

1
...
54
55
56
...
763