Palmer Dodge Chrysler Jeep Ram

Went in at about 9AM for AC service without an appointment. Murray Baraw gave me an estimate and told me he’d call if it was more than a test and a system recharge. He called about 3 PM and said i appointment. Murray Baraw gave me an estimate and told me he’d call if it was more than a test and a system recharge. He called about 3 PM and said it was complete. He also reminded me that I still one oil change remaining on my service package. I always bring my 2008 Jeep Commander here for service and will return! More

Murray Changed My Mind I brought the Jeep I just bought in for a cooling system issue. In the past when I had my Ram truck I bought from Palmer I had nothing but negative ex I brought the Jeep I just bought in for a cooling system issue. In the past when I had my Ram truck I bought from Palmer I had nothing but negative experiences on their service. However I figured I'd give it a shot as they have great Jeep service reviews. I spoke to Murray about my issues who told me he would take care of me which he did. Not only did he make sure it was covered under manufacturer warranty rather than my extended, he also kept me updated on the process. Also he made sure it was fixed and ready to go in a time I would think they were busy. I am very impressed and Murray changed my mind about their service so I will be taking my Jeep back to them again. Would recommend if you own a Wrangler. And make sure to get Murray as he will make sure your vehicle is serviced correctly unlike other personnel I dealt with in the past. More

Thomas and Chris were amazing. The whole buying process was the smoothest we have ever been through. I love my new Durango R/T. Will definitely buy from them again. was the smoothest we have ever been through. I love my new Durango R/T. Will definitely buy from them again. More

Salesman mike made the whole sales process transparent and easy. I will absolutely be a repeat customer in the future. Finance was honest, easy, and helpful and easy. I will absolutely be a repeat customer in the future. Finance was honest, easy, and helpful More

communicative Murray kept me up to date at every turn and set expectations through the service experience. I usually go to another dealership but decided to try P Murray kept me up to date at every turn and set expectations through the service experience. I usually go to another dealership but decided to try Palmer, it was a great experience. More

Fixed remotes Luis did a great job in defining my problem with the remote, then working the warranty so I did not have a bill! He also implemented a factory recall Luis did a great job in defining my problem with the remote, then working the warranty so I did not have a bill! He also implemented a factory recall. More

Overall very good. Lee Brown did a good job with follow up. Overall very nice dealership to work with. I do believe their finance department could have offered better rates on financing and would have liked a l Overall very nice dealership to work with. I do believe their finance department could have offered better rates on financing and would have liked a little more on trade. Overall process was fine and I love the car I purchased. Lee Brown did a great overall job with follow through. More

Awesome customer service & communication. Very thorough and professional & kind! I appreciate the quotes for other things too. Thank you for being helpful & understanding that many do not understand the “c and professional & kind! I appreciate the quotes for other things too. Thank you for being helpful & understanding that many do not understand the “car lingo” More

I can’t thank Winston and your service team enough for the help with my recent car issue. I will definitely refer to your facility! the help with my recent car issue. I will definitely refer to your facility! More

won't be back Your dealership charged me $166 to diagnose a problem that this dealership cause to my car. Your estimate to fix this the problem was $766, got it fix Your dealership charged me $166 to diagnose a problem that this dealership cause to my car. Your estimate to fix this the problem was $766, got it fixed by someone who knows what they're doing for less than $300. Needless to say I won't be doing business with this dealership again, and I certainly won't be recommending your dealership to anyone. More