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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,630 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,630 reviews

February 12, 2020

They did a great job fixing a recall fast. They noticed a recall that just came up and fixed it and fixed the part for towing on my new truck. More

by cameronfad
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erol Alkas
Feb 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback. We're happy to hear you had a great experience with our service department. We hope to see you again soon.

February 12, 2020

We bought a 50k truck on this place brand new, and added a bumper to bumper coverage with extended warranty, hopping to never use it because the truck was new, but even before the manufacturer’s warranty wa More

by NANDOEUA
Recommend Dealer
No
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We are very concerned by this review and hope you will provide us with the opportunity to learn more about your experience. Please call us when you have a moment. Sincerely, Jody Cruce, VP, 770-410-1111

February 12, 2020

After having my car seen, was told I had a faulty transfer case. Turns out when getting a second opinion that was not the case at all. Palmer failed to find the real issue a faulty wheel bearing. Pal More

by atoth88
Recommend Dealer
No
Employees Worked With
Unknown
Feb 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're incredibly sorry to hear about your experience. We're normally known for our exceptional attention to detail, and we're disappointed to hear we missed the mark. We will strive to do better. Sincerely, Jody Cruce, VP, 770-410-1111

February 12, 2020

Great fast service at a reasonable price. Email and text when my service was complete. I am totally satisfied with my experience at Palmer Dodge. More

by johnf_stewart
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
Feb 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

February 12, 2020

Thank you Very pleased working with Steve making he purchase from out of state. Very helpful and I really appreciated all of you help through the process. More

by CHRIS.K.BEACHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We work hard to provide a stress-free car-buying experience for our guests, and we're happy to hear Steve hit the mark! Congratulations on your new ride!

February 11, 2020

Luis continues to be the best service advisor! Each time I have needed work done he has gone above and beyond to meet and exceed my expectations! More

by bhoward859
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the glowing recommendation! We'll be sure to let Luis know he is doing a fantastic job! We look forward to seeing you again next time.

February 11, 2020

Excellent They found and fixed the issues as quickly as possible and provided a loaner while she was in the shop. Great job all around and much appreciate it. More

by jwunder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis in service
Feb 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! It was a pleasure working with you, and we're glad we were able to get you in and out of the shop in no time! We look forward to seeing you next time.

February 11, 2020

Jeep Water Pump Replacement Winston did a good job of keeping me appraised of the work and delivered it on time, Also with the snow, the allowed me to keep the jeep rental a cou More

by p.w.shipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
Feb 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! We're constantly hard at work to deliver the best possible customer service to our guests, and we greatly appreciate your praise! We look forward to seeing you again soon.

February 11, 2020

2nd Jeep bought here and would buy a 3rd The Palmer Jeep dealership in Roswell has always been warm and friendly, whether I was getting our older Jeep's tail light replaced or buying a brand More

by sritter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony White, Eric Palmer
Feb 11, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! We love providing our guests with outstanding customer service, and we look forward to seeing you again next time!

February 10, 2020

Kurt was extremely helpful and patient as I tried to decide on what Jeep to buy. He even went out of his way to show me stock that was stored on their satellite lot so I could find the Jeep for me. More

by heym_c
Recommend Dealer
Yes
Employees Worked With
Kurt Taylor
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

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