Palmer Dodge Chrysler Jeep Ram

Nice visit At the Service section, Chelsie and Robert gave me answers for all my questions and concerns in very nice and quick way. Thank you. At the Sales s At the Service section, Chelsie and Robert gave me answers for all my questions and concerns in very nice and quick way. Thank you. At the Sales section, Matthew Sampson gave me answers for all my questions and concerns in very nice and through way. Thank you. [I was very glad to see him there again. I purchased my current car (2016 Challenger) from him because the way he handled all my questions and concerns was better than any other salespersons (several main contacts and extra support) from other 4 local dealers within 50 miles from my home.] More

Amazing Service and Oil Changes These are customer centered representatives of Dodge who care about their customers. It's like cradling my baby in soft blankets and knowing the sitte These are customer centered representatives of Dodge who care about their customers. It's like cradling my baby in soft blankets and knowing the sitter will never leave her side. Keep up the great stuff, Palmer Dodge Service! More

Unnecessary work I came in for an oil change. That's all. But Hiram, the advisor, said it would be 90 minutes for an oil change (which is absurd) and that my vehicle, I came in for an oil change. That's all. But Hiram, the advisor, said it would be 90 minutes for an oil change (which is absurd) and that my vehicle, a 2013 Dodge Durango, needed new plugs at 86,000 miles (which would take just about 2 1//2 hours). This was either a lie or he was mistaken. According to the maintenance schedule, which I reviewed after I got home and became suspicious, is at 48,000 and 96,000 miles. But further, I found paperwork indicating that I had new plugs installed when I brought the vehicle in for service at 78,000 miles, when Hiram was also my service advisor. So I did not need new plugs just 8,000 miles later. I called his manager, David Keller, who was very nice and gave me a refund for the plug work, but I am still not happy. Dealer service departments have a reputation for trying to add on unnecessary work, and Hiram confirmed that. I will most likely not return to the dealership for future service. I don't trust them any more. More

Great costumer service We have worked with Roberto for many years and are very pleased with his service. He is very knowledgeable, helpful and a very nice person. I'd reco We have worked with Roberto for many years and are very pleased with his service. He is very knowledgeable, helpful and a very nice person. I'd recommend him for your jeep repairs/service. More

Well Please !! The service Rep. Winston Anderson was wonderful in repairs of my vehicle. He was willing to answer all my questions and concerns. Thanks again to al The service Rep. Winston Anderson was wonderful in repairs of my vehicle. He was willing to answer all my questions and concerns. Thanks again to all. More

They were great to work with and got me the best possible price on my new Jeep. I would absolutely recommend them to anyone looking for a car. price on my new Jeep. I would absolutely recommend them to anyone looking for a car. More

Very friendly and great response time very helpful and informative answered all my questions gave me a clean jeep with a full tank of gas thanks informative answered all my questions gave me a clean jeep with a full tank of gas thanks More

New Rubicon Purchase I made a reservation to come in to talk to a sales person. Will Blythe took the time to answer questions, understand what I was looking for and took I made a reservation to come in to talk to a sales person. Will Blythe took the time to answer questions, understand what I was looking for and took a genuine interest in focusing on what I wanted vs. pushing for a sale. His low pressure, easy going approach was very welcome! At Palmer, it is important that you make an appointment, otherwise you are subjected to the swarm of sales people in the parking lot waiting to get the next customer stepping out of their car before someone else does. I HIGHLY recommend asking for Will Blythe. More

Recall for 2016 jeep Service Manager was great and responsive. He called immediately once service was completed and also discussed other services recommended for my jeep. Service Manager was great and responsive. He called immediately once service was completed and also discussed other services recommended for my jeep. Thanks again for the pleasant experience More

Very good Great experience, options and assistance. I love my brand new car. I would absolutely return three years from now to give Palmer Dodge consideration o Great experience, options and assistance. I love my brand new car. I would absolutely return three years from now to give Palmer Dodge consideration of a new lease in the next three years. More