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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,630 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,630 reviews

January 23, 2020

transmission repair ROBERTO, TOOK VERY GOOD CARE OF THE REPAIR OF MY 2016 CHRYSLER TOWN & COUNTRY, I WOULD RECOMMEND THIS DEALER SHIP TO ALL MY FRIENDS & RELIATIVES. More

by rnoll888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : ROBERTO, DELCAMPO
Jan 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

January 23, 2020

Jeep brought in for recall work, and a TSB. All work was completed quickly and thoroughly. Service rep did a great job getting work completed and getting me on my way. More

by widgetflyer
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your five-star experience here at Palmer Dodge Chrysler Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 22, 2020

Professional and Courteous staff As we've been accustom to, Palmer Dodge provides world class service at competitive pricing. Thank you Michael and Roberto for your friendly attitude More

by john.minnick.usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Roberto
Jan 23, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

January 22, 2020

Luis is AWESOME! It took a moment for anyone to acknowledge when I arrived. However, when Luis was able to call me to the desk, he was extremely professional, knowledg More

by minni1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Torres Espinoza
Jan 23, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

January 21, 2020

It took quite a few calls to get someone to actually pick up the phone instead of putting me on hold continuously without saying a word. Then they sent me a reminder that was incorrect date. In person they w More

by Rhonda
Recommend Dealer
No
Employees Worked With
Luis
Jan 23, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

I am truly sorry to hear about your frustrations. Your business means a lot to us along with your satisfaction with our services. Please give me a call when you have a moment, so I can assist you in getting your car fixed. Sincerely, Jody Cruce, VP, 770-410-1111

January 21, 2020

Terrible Communication Communication was absolutely horrible. Two voicemails and one text directly to the gentleman assigned to me went completely unanswered. They had to or More

by KMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto
Jan 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We will work hard to make sure such mistakes don't happen again. Sincerely, Jody Cruce, VP, 770-410-1111

January 21, 2020

Can’t say enough nice things about Will Blythe. He really took the time to help me find exactly what I was looking for in my next vehicle. I even brought my dogs and their crates to make sure they would fit More

by cnhall24
Recommend Dealer
Yes
Employees Worked With
Will Blythe
Jan 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share your experience with us! We always want your experience here to be a positive one, and we're so glad to hear Will was able to make that happen. We hope you enjoy your new ride!

January 20, 2020

Quickest, most professional experience! This is the 2nd Jeep I have purchased from Palmer. I can't imagine going anywhere else. I love how easy their website is to navigate. That made it rea More

by JeepGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rory Day
Jan 20, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Congratulations on your brand new Jeep! We're honored to have the opportunity to serve you, and we look forward to seeing you again next time!

January 20, 2020

Courtesy but expensive. Coupons did not match. Hard to get appointment. I would go back. Only reliable Jeep service in area. Palmer have out grown real estate More

by r2matl
Recommend Dealer
Yes
Employees Worked With
Murray
Jan 20, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. Sincerely, Jody Cruce, VP, 770-410-1111

January 20, 2020

All round Easy Our salesperson was knowledgeable and not overly pressured or hard selling. He made it easy to do business with the dealership. Seems like a fair pla More

by kariolsen77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erol Alkas
Jan 20, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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