Palmer Dodge Chrysler Jeep Ram

Great experience at Palmer It was a great experience at Palmer. It was a pleasure to work with Will online, Korey in Sales, and DJ in the business office. It was a great experience at Palmer. It was a pleasure to work with Will online, Korey in Sales, and DJ in the business office. More

Great Customer Service Dan was very responsive over the internet, provided all of the information I asked for, wasn't pushy, and worked on our behalf to get us everything we Dan was very responsive over the internet, provided all of the information I asked for, wasn't pushy, and worked on our behalf to get us everything we asked for. More

Rubicon Purchased a new rubicon. Will buy future vehicles from them. Everyone was pleasant to deal with. Thanks Jay, Jody and Chris for everything to mak Purchased a new rubicon. Will buy future vehicles from them. Everyone was pleasant to deal with. Thanks Jay, Jody and Chris for everything to make the transaction as easy as possible. More

Great service from Dawn, as always ! Dawn was great. I have been in for service several times in the past 3 years and she is always on top of everything. Knowledgeable and professional. Dawn was great. I have been in for service several times in the past 3 years and she is always on top of everything. Knowledgeable and professional. More

Fantastic service advisor made repairs easy I wasn't a fan of this dealership from two prior experiences. But the service advisor on this set of repairs made everything easy and dramatically cha I wasn't a fan of this dealership from two prior experiences. But the service advisor on this set of repairs made everything easy and dramatically changed my impression of this dealership.Fantastic More

Every single thing I asked for I ordered a vehicle from another state and they were great about calls/tests/emails depending on which was convenient for me. Then when it was deliver I ordered a vehicle from another state and they were great about calls/tests/emails depending on which was convenient for me. Then when it was delivered, they made sure to get all the paper work together and had the sweetest couple deliver it to my garage!!! I’ve bought 10+ new cars and I could not be happier about the entire process. More

Easy Process I found the Jeep that was the right color I was looking for at two different dealerships. I went to Palmer first and there was no need to visit the ot I found the Jeep that was the right color I was looking for at two different dealerships. I went to Palmer first and there was no need to visit the other. Lee and Dan were a great help. Going forward Palmer will be my first stop More

Warranty issue I usually take my Chrysler to Palmer Dodge for routine maintenance like oil changes, etc. However, this is the second warranty issue that they have c I usually take my Chrysler to Palmer Dodge for routine maintenance like oil changes, etc. However, this is the second warranty issue that they have covered for me in the years that I have owned my car. The Service Dept. is always very busy when I have been there, but someone attends to me quickly and efficiently. I was told that my repairs would take 3-4 days, but I actually got my car back within 48 hours, which was a great surprise. When I picked up my car, I noticed that someone had handwritten on the invoice "AC does not work", which shocked me b/c the AC was working great when I brought in the car. James Hickman, Service Foreman, personally drove the car back into the service bay to check it out immediately, and in fact, there was a hose that had not been reconnected. That is the only reason that I can't rate the Quality of Work a (5) because that is something that should not have happened. The prices charged by any dealership, including Palmer, are significantly higher than other local mechanics, but I appreciate the special pricing on oil changes, which encourages regular maintenance, and keeps me coming back to Palmer Dodge. More

Perfect buying experience Easiest car purchase I've ever made, and I've made many. Everyone I interacted with was great. Worked with my travel schedule and email to communicate Easiest car purchase I've ever made, and I've made many. Everyone I interacted with was great. Worked with my travel schedule and email to communicate, had vehicle and transaction ready to go. I was in and out in less than an hour, after previously test-driving the vehicle. CPO Jeep with less than 5K miles and I saved about $6k from new. Hopefully service lives up to standard sales has set. More

Very Professional Lee and this dealership are very professional in the way that they conduct business. Will do business with them again. The Silverado was as advertised Lee and this dealership are very professional in the way that they conduct business. Will do business with them again. The Silverado was as advertised. More