Palmer Dodge Chrysler Jeep Ram

Great Service Great Purchase! We have been looking to make a purchase for a 2019 Grand Cherokee for a few months now. Palmer jeep did an awesome job of making the experience easy, We have been looking to make a purchase for a 2019 Grand Cherokee for a few months now. Palmer jeep did an awesome job of making the experience easy, fast and we were able to make the deal we wanted. We will be returning for our next vehicle purchase! More

Great experience! My new/pre-owned Jeep Cherokee needed a new water pump. I was taken care of in a friendly and very professional manner. The turn around time was quick My new/pre-owned Jeep Cherokee needed a new water pump. I was taken care of in a friendly and very professional manner. The turn around time was quicker than promised. I really enjoy working with my Service Advisor Neil. He's Top Notch! More

Very friendly and professional! I took my car in for service and they did an excellent job! I wish I could of received my vehicle sooner but other than that everything else was fine! I took my car in for service and they did an excellent job! I wish I could of received my vehicle sooner but other than that everything else was fine! More

Always a great experience at Palmer CDJR Again thank you Thomas to you and your associates!! As always you go beyond the limits to provide great service great work and happy clients!! Thank y Again thank you Thomas to you and your associates!! As always you go beyond the limits to provide great service great work and happy clients!! Thank you, Gary and Gale Long More

Excellent Service I always enjoy coming for service, everyone is super friendly from arrival until my departure. My car runs as smooth as ever! Highly recommend Palmer I always enjoy coming for service, everyone is super friendly from arrival until my departure. My car runs as smooth as ever! Highly recommend Palmer Dodge. I fee like all employees know me as family. More

Not a happy customer Salesman was great, very friendly. However 3 days after my purchase the check engine light came on, with a stored code for a number 6 injector failure Salesman was great, very friendly. However 3 days after my purchase the check engine light came on, with a stored code for a number 6 injector failure. Contacted Dan, he said take it to the nearest BMW and see what the problem was. Called him from the dealer told him the injector had to be replaced. He said he would talk to whoever, never got back with me while I waited at the dealer so I left the car for repairs. Fast forward to picking it up, never heard what to do so I paid the bill, over 900 dollars, and sent a copy of the bill. Then I was told by Dan that they wanted to see if it was something they could have fixed in house, which I had already told Dan they could not because BMW has to code the injector after installing. Two weeks later I get a check for 607 dollars. So I'm out 2 days off work to run to the dealer and over 3 hundred dollars. It could have been handled a lot of different ways, but I did exactly what was asked at a huge loss of time and money More

Highly professional and efficient Needed oil and fluids routine service. Technician reminded me I had first 4 services free as part of my Trailhawk purchase. I was in and out in less Needed oil and fluids routine service. Technician reminded me I had first 4 services free as part of my Trailhawk purchase. I was in and out in less time than estimated and had a nice place to work in the waiting area. Thanks guys! Great experience!! More

Service is always wonderful! Service is always very efficient, and team is very informative. I will always use Palmer for my Jeeps, as i always plan to own Wranglers. Service is always very efficient, and team is very informative. I will always use Palmer for my Jeeps, as i always plan to own Wranglers. More

Superb service Professional, helpful and knowledgeable staff. My prospective on service has always weighed heavily on what happens when something goes awry, especial Professional, helpful and knowledgeable staff. My prospective on service has always weighed heavily on what happens when something goes awry, especially after the sale is closed. In this case, there was was a minor hiccup after the sale and delivery, which I brought to the attention of staff. Their reaction was swift and positive and they were committed to assuring a satisfactory outcome for me, which they did....problem solved in 30 minutes to my complete satisfaction. To me, after the sale events are a true test of commitment to good service and they passed the test with flying colors. Not to be over the top here but, while almost everyone professes a commitment to exceptional customer service, sadly few deliver. Palmer does deliver. More

Great team The sales team and everyone involved was extremely helpful. I got a great trade in value and received a great deal on my new to me car. The sales team and everyone involved was extremely helpful. I got a great trade in value and received a great deal on my new to me car. More