Palmer Dodge Chrysler Jeep Ram

Customer Service Thomas Pappas has consistently provided great customer service. He makes a point to contact me in a timely manner and provides detail information reg Thomas Pappas has consistently provided great customer service. He makes a point to contact me in a timely manner and provides detail information regarding the maintenance service on my car. More

Had an appointment but car not looked at until second day Traditionally when you make an appointment that means that a company reserves that time for you. But apparently at this service center appointments a Traditionally when you make an appointment that means that a company reserves that time for you. But apparently at this service center appointments are more guidelines or in my case they mean absolutely nothing. I had an appointment to bring my car in, first appointment of the day. I was there right when the service center opened. The check in experience was great, staff was very friendly and knowledgeable. After that though it all went downhill. I did not hear anything from the service center at all on day one. Zero communication. Day 2 starts and I get notified that the car has been dispatched but not pulled in by a tech yet! I had an appointment and the car sat there for an entire day without someone even looking at it! That is ridiculous. Now, once they actually started on my car everything was great. The fixes were all done and the check out process was very easy and the staff was great. More

Always Satisfied My experience at Palmer Dodge has always been great! From when I purchased the Jeep in 2014 and every service visit I’ve had there! My experience at Palmer Dodge has always been great! From when I purchased the Jeep in 2014 and every service visit I’ve had there! More

.Good Job New Wrangler ( 5 months) running very rough. Engine light on. Engine needed to be replaced. Under warranty. Received loaner vehicle in the meantim New Wrangler ( 5 months) running very rough. Engine light on. Engine needed to be replaced. Under warranty. Received loaner vehicle in the meantime. Palmer beat expectations in getting it back. More

Well done Palmer Dodge! My experience at Palmer Dodge was wonderful and everything you would hope for when it comes to the car buying process. My salesman Tony White and F&I My experience at Palmer Dodge was wonderful and everything you would hope for when it comes to the car buying process. My salesman Tony White and F&I guy DJ Wilks were both straightforward and honest at every turn. Both made sure I was aware where we stood at all times..no games. Great place to deal with! More

Luis was great , took care of all our concerns. Also David and Spence went out of their way to help me by delivering my car to my home when I was struggling with sch , took care of all our concerns. Also David and Spence went out of their way to help me by delivering my car to my home when I was struggling with schedules. It was all "million dollar" service! More

Top Notch Winston in the service department is always informative when we bring our vehicle in for service. His knowledge is top notch. We can trust him. Winston in the service department is always informative when we bring our vehicle in for service. His knowledge is top notch. We can trust him. More

Excellent experience Winston made my shopping experience easy, he communicated with me via phone and text to ensure that he had the vehicle I wanted on site and that my pr Winston made my shopping experience easy, he communicated with me via phone and text to ensure that he had the vehicle I wanted on site and that my price/financing needs could be met. He seemed genuine and not your typical fake acting salesman. The dealership has excellent pricing and beat other dealerships that I’ve seen by as much as $10k! I will definitely be recommending them to others. More

Reliable service! I have had my 2012 wrangler in every 3,000-5,000 miles and the team does a great job making sure we stay ahead of potential problems with preventative I have had my 2012 wrangler in every 3,000-5,000 miles and the team does a great job making sure we stay ahead of potential problems with preventative maintenance. 107,000 miles and going strong! More

my new purchase I LIKE MY TRUCK , IT WAS A GREAT EXPERIENCE.I WOULD DO IT AGAIN, IF I HAD ENOUGH MONEY. BUT I DON'T SO THERE. I LIKE MY TRUCK , IT WAS A GREAT EXPERIENCE.I WOULD DO IT AGAIN, IF I HAD ENOUGH MONEY. BUT I DON'T SO THERE. More