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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,566 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,566 reviews

May 22, 2019

Had car all day w/an appointment scheduled in the morning I had a scheduled appointment to bring the car in at 9:00am. I received a text at 4:00pm that they couldn't look at it as they had been backed up from More

by erinkrut
Recommend Dealer
No
Employees Worked With
I cannot remember his name.
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

I’m sorry to hear about your experience. We take your concerns very seriously and want to work with you to make this right. Please contact me at your earliest convenience. Sincerely, Jody Cruce, VP, 770-410-1111

May 21, 2019

Good Experience Luis was my service adviser and he did a great job of communicating what was needed and what the time frame would be for the completion of the project More

by richmond.zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you next time!

May 21, 2019

Great experience! Fast and efficient I will buy all my jeeps from Palmer! They were honest, fast, efficient! Great experience!!! I called and told Jody I wanted trade in my Jeep and the n More

by CAROLEWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Brown
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

May 21, 2019

Great sales service The sales staff was very nice and friendly. I didn’t feel pressure to drive or look at anything, which is a major turn off at dealerships. Very knowle More

by Mason234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Buddin
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

May 21, 2019

Oil change The girl that was outside to check me in was rude. Also, we I got home and looked at the papers the technician had checked off I had windshield wi More

by FVICKERS94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure the names
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any inconvenience. Can you please give us a call so that we can find out what took place and how we can make this right? Sincerely, Jody Cruce, VP, 770-410-1111

May 20, 2019

FAMILY GREAT PEOPLE TO WORK ,,THIS IS MY SECOND HOME AND JODY CRUCE AND MR PALMER GREAT PERSON....SERVICE DAVID KELLER THEY ARE ALL GREAT TEAM TO WORK.. More

by hiram0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Buddin
May 20, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the kind words! We’re so happy to receive this feedback and we look forward to working with you again in the future!

May 20, 2019

Thank you very much Winston!!!!!!!!!!!!!! Hello . Winston is my service advisor for many years. Always great experience !!!!!!!!!!!!!!!!!Price is good and quality of work as well.Scheduling is More

by michaelalmsouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston service
May 20, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

May 19, 2019

Scar Pack purchase Best experience I’ve ever had at dealership. Allowed me to communicate via text leading up to purchase to eliminate time spent on day of purchase. Eve More

by walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer and Dan
May 20, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

May 19, 2019

One bad experience after years of good service. I brought my car in for an oil change. Based on previous time, I expected to wait 30-50 minutes. After I had waited an hour, I called the service rep. More

by MarkGrand
Recommend Dealer
Yes
Employees Worked With
Hiram
May 20, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate this feedback and hope you will give us another opportunity. If you would like to discuss your questions or concerns please get in touch, as we are here to help.

May 18, 2019

Amazing customer service Winston is always on point with timely reminders and informative service updates! Very friendly atmosphere and fast, high-quality workmanship! I love More

by Vikkisj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Anderson
May 20, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!

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