Palmer Dodge Chrysler Jeep Ram - Service Center

The service department worked me in early and were fast and very communicative. I will be going here going forward for my sales and service needs! and very communicative. I will be going here going forward for my sales and service needs! More

Last time I visited Palmer Dodge was just over 5 years ago. I haven't been back until now because I had a really bad experience with a sales person. For the past 5 years I took my business to a competitor ago. I haven't been back until now because I had a really bad experience with a sales person. For the past 5 years I took my business to a competitor further away from my home as a result. I am pleased to say that this time was different. The service department staff I interacted with were very friendly and professional. I liked that they vacuumed my car and were not pushy with recommending additional services. The total cost of my service was less than the original online estimate and I added one more service. My car was serviced 30 minutes earlier than the estimate. The waiting room was comfortable; television, wi-fi, fresh coffee and snacks were readily available. More

Luis was great in resolving the issues and communicating about them. Would love to have a rental while the car was being repaired though. about them. Would love to have a rental while the car was being repaired though. More

Amazing experience! The Service lane greeter vacuumed my floorboard as a courteous gesture. David gave me fast service, and fixed my van immediately. The Service lane greeter vacuumed my floorboard as a courteous gesture. David gave me fast service, and fixed my van immediately. More

Great service done before the time promised for a good price. Love the express lane service price. Love the express lane service More

Kim is awesome, tech found the issue. Uber back and forth from home was really appreciated, great service!! Uber back and forth from home was really appreciated, great service!! More

Physical service provided was adequate. Customer service left a little to be desired. As a customer with a service contract, I’ve always brought my vehicle for oil changes. Never have I nee Customer service left a little to be desired. As a customer with a service contract, I’ve always brought my vehicle for oil changes. Never have I needed to bring up my service contract to the service writer. They just looked it up and performed the work. This time the service writer blamed me for not bringing up ahead of time as to why he charged me. When I mentioned my service contract, he called up my warranty (not service contract) info and said “ look, it’s expired“ More

Kim provided excellent customer service, the work performed was well done and my rebuilt differential is functioning well. performed was well done and my rebuilt differential is functioning well. More

I posted a review on google, but I wouldn’t recommend anyone buy a car here based off the service departments work ethic. anyone buy a car here based off the service departments work ethic. More

Excellent service at a reasonable cost. Kimberley was extremely helpful in trying to get a resolution to my leaking back window. Kimberley was extremely helpful in trying to get a resolution to my leaking back window. More