Palmer Dodge Chrysler Jeep Ram - Service Center

Kim in service is awesome! However, the issue I keep bringing my Wagoneer in for has never been resolved. I have sent videos of the issue happening. They still don’t bother to However, the issue I keep bringing my Wagoneer in for has never been resolved. I have sent videos of the issue happening. They still don’t bother to order the part I need. Plus, my vehicle was filthy when I got it back. Inside and out. I am super frustrated and disappointed in Jeep. More

Significantly overcharged me. I pointed it out when I picked up my truck and was told prices had gone up. When I gave them a negative review on their internal survey, they called I pointed it out when I picked up my truck and was told prices had gone up. When I gave them a negative review on their internal survey, they called and refunded me $185. More

Management could not be trusted. They lied about inspections, we had to ask for the paperwork each time, they indirectly called us liars. We had pictures to prove the issues and of c They lied about inspections, we had to ask for the paperwork each time, they indirectly called us liars. We had pictures to prove the issues and of course couldn’t repeat it. Yet we turned on the car and bingo there was the issue. They lied about previous history of the car. I not only would never recommend this place to anyone , I have nothing but strong negative experience. More

Communication was great , and they did everything they stated they would do in a timely matter. stated they would do in a timely matter. More

Was able to complete repairs quickly and help me get bak on road...Thanks Kim on road...Thanks Kim More

It’s all great. I do t know why am I getting these review email. When I haven’t been there for any service in past 3-4mths now? I do t know why am I getting these review email. When I haven’t been there for any service in past 3-4mths now? More

Great service and friendly staff. I dropped my vehicle off for an oil change and it was a smooth and easy process. Will definitely visit again! I dropped my vehicle off for an oil change and it was a smooth and easy process. Will definitely visit again! More

Does not do a good job with keeping clients updated on the status of their job the status of their job More

Kim was nice and responsive. The time it took to diagnose and repair was quick. The time it took to diagnose and repair was quick. More

Had some issues but they did not hesitate in resolving. Would not hesitate to come back, Would not hesitate to come back, More