Palmer Dodge Chrysler Jeep Ram - Service Center

We had a great experience with the service department as always. David Keller is amazing to work with, great guy. always. David Keller is amazing to work with, great guy. More

Excellent service. Kim was wonderful to work with and kept me updated at each step. Thanks! Kim was wonderful to work with and kept me updated at each step. Thanks! More

We called before leaving the car on Wednesday, due to a check engine light problem. We talked to Iran and we left it, it lasted 3 days and no one ever called us to tell us anything. I had to pick it up on check engine light problem. We talked to Iran and we left it, it lasted 3 days and no one ever called us to tell us anything. I had to pick it up on Saturday because of his poor service. I will never buy a new car there. Thanks. More

I had an issue with a pre-owned Jeep Wrangler I purchased and the service department contacted me quickly after learning of the issue and went above and beyond with the repairs. They turned what could have b and the service department contacted me quickly after learning of the issue and went above and beyond with the repairs. They turned what could have been a real issue into a non issue. I am more than please with the service and timeliness I received. Would definitely go there for any service needs in the future. More

5 star service, which is hard to come by these days. David and the rest of the team are professional and their customer oriented approach is why I won't have my truck service anywhere else. I had my tru David and the rest of the team are professional and their customer oriented approach is why I won't have my truck service anywhere else. I had my truck towed after sitting at a dealership in Buford for multiple weeks and with nothing to show for it. David and the team at Palmer were quick to address the issues with my truck, they delivered it back to me quickly and did the job right. More

I didn't have the best interaction with the service people. They told me I didn't need to make an appointment and when I showed up that asked why I didn't have an appointment. They also seemed annoyed people. They told me I didn't need to make an appointment and when I showed up that asked why I didn't have an appointment. They also seemed annoyed that I was there and asking questions. I did speak with the manager and he was able to explain to me in more detail what was actually going on and was helpful in getting my car finished. More

My tires were filled to 40 psi, spec on the vehicle is 33. And they unplugged the device in my dash and didnt plug it back in. Super irritating when I ONLY asked for an oil change. And they tried t 33. And they unplugged the device in my dash and didnt plug it back in. Super irritating when I ONLY asked for an oil change. And they tried to charge me $180 for a rear differiental service, do they think I'm an idiot? No fitler, one quart of 75w80 is $7.50 on Amazon. $180? Wow, what a rip off. Really, really makes me not want to ever go back, and I am considering buying a brand new Ram 2500 Diesel truck. Your loss. More

Service was a good experience. It was my first service with Palmer and I would use this dealership again. They were anxious to please! It was my first service with Palmer and I would use this dealership again. They were anxious to please! More

Everything was great, and on time. I had a great experience overall when I came by. I had a great experience overall when I came by. More

Poor customer service. Rude and short with customers like we don’t understand our own cars. No one ever picks up the phone. High turnover rate with service reps. You have t Rude and short with customers like we don’t understand our own cars. No one ever picks up the phone. High turnover rate with service reps. You have to ask a lot of questions to finally get an answer about why you came there or else they won’t explain what’s wrong with your car. Overall never coming back. More