Palmer Dodge Chrysler Jeep Ram - Service Center

Wonderful Service Very professional and fast service. Amazing people working there. I honestly have never had a better experience at a dealership for service. When I Very professional and fast service. Amazing people working there. I honestly have never had a better experience at a dealership for service. When I'm ready for a new vehicle, I will definitely go to Palmer! More

Beware I chose to have my vehicle towed to Palmer Dodge partially because it wouldn't start (it was showing low voltage on the dashboard gauge) but mainly be I chose to have my vehicle towed to Palmer Dodge partially because it wouldn't start (it was showing low voltage on the dashboard gauge) but mainly because there were 2 safety recalls that needed attention (real axle and driver airbag inflator). After running the $140 diagnostic, I am told I need a new catalytic converter and O2 sensors - $2,300, but they can have it ready the next day. I questioned how that could be the cause for the car not starting and was met with a defensive explanation that the codes from the O2 sensors reduced the voltage to prevent the vehicle from starting (really?). The bantering went on for a few minutes. When he said "look, with all the recall work we are doing for free, the catalytic converter labor will be almost free", I told him the vehicle recently passed emissions and I declined all service except for the recall work. Angry, he said the recall work would now take a few days longer and told me he wouldn't be able to help me out on the charges for the rental vehicle. I told him that was fine. I got the vehicle back a week later, running like normal. More

Car Repair My engine light came on Friday and I was able to get in for service on Saturday. Luis determined the problem and gave me a time it would be completed My engine light came on Friday and I was able to get in for service on Saturday. Luis determined the problem and gave me a time it would be completed. More

Oil change and tires rotated Hiram was Fantastic he had me in and out of the dealership in no time flat. I would recommend Palmer DCJR to everyone I know! Hiram was Fantastic he had me in and out of the dealership in no time flat. I would recommend Palmer DCJR to everyone I know! More

Work done well, when they finally got to it Took multiple days for problem to be diagnosed, but once work was done reverse seems well. 2nd and 4th gear still seem stiff at times but was told no Took multiple days for problem to be diagnosed, but once work was done reverse seems well. 2nd and 4th gear still seem stiff at times but was told no issue was detected. overall satisfied. More

OIL CHANGE HAD OIL CHANGE DONE WED 4/24/19 EVERYTHING WENT PERFECT NO PROBLEMS AT ALL THANKS DAVID. EVERY TIME IAM THERE EVERY THING IS GREAT,SMOOTH ALL THE TIME HAD OIL CHANGE DONE WED 4/24/19 EVERYTHING WENT PERFECT NO PROBLEMS AT ALL THANKS DAVID. EVERY TIME IAM THERE EVERY THING IS GREAT,SMOOTH ALL THE TIME THANKS AGAIN DAVID. More

Great service, professional atmosphere Great service and professional atmosphere... service was finished on time, or earlier... friendly staff whom actually seemed to care which was a breat Great service and professional atmosphere... service was finished on time, or earlier... friendly staff whom actually seemed to care which was a breath of fresh air compared to most employees in other service industries... More

helpful good friendly advice on how to deal with our problems and how to monitor the vehicle for future maintenance requirements and providing information th good friendly advice on how to deal with our problems and how to monitor the vehicle for future maintenance requirements and providing information that was new to me More

Outstanding Service Mike Parrott was very attentive. He ensured my car was properly diagnosed and serviced. I live in Smyrna and I have used to dodge dealership Service Mike Parrott was very attentive. He ensured my car was properly diagnosed and serviced. I live in Smyrna and I have used to dodge dealership Service Cent is in my area, but I was not completely satisfied and after bringing it to Palmer Dodge. I will bring my vehicle back here again for servicing. More

Great Service Thomas Pappas has been my service tech since before he was at Palmer Dodge Chrysler Jeep Ram. He always looks out for his customers and that's why I f Thomas Pappas has been my service tech since before he was at Palmer Dodge Chrysler Jeep Ram. He always looks out for his customers and that's why I followed him to your dealership. Professional people add to a great service experience. More