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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,382 Reviews

4,382 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 15, 2025

Very professional and courteous. They also kept us informed about the repair every step of the way. More

by bruiz3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your time with our service team and that we were able to help get your vehicle up and running again. We appreciate you taking the time to share about your experience, and we look forward to serving you for all future repair needs!

August 14, 2025

After having my car there, it is doing the same thing as before you had it. I told Hiram that it wouldnt start, and then it did. Now it wont start again, so even getting the're is going to be difficult!! More

by betik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hirram
Aug 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We're disappointed to hear that the issue with your vehicle has continued, and we're sorry it wasn't resolved on your first visit. Our team wants to fix this, and we'll be happy to take a look and work towards a solution with you. Please reach out to us if you have any other concerns. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 13, 2025

I appreciated being kept apprised of the progress of the work being done on my car. Checking the systems as part of the service is important to me. More

by sam.mcclurg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback, Sam! We're glad to hear that you appreciated the updates on your car's service. Keeping our customers informed is a priority, and we’re thrilled to know it made a positive impact on your experience. We look forward to serving you again!

August 11, 2025

James was extremely nice and helpful. The mechanic working on my car did an excellent job. I really appreciate the wonderful experience that I had at this dealership and I will highly rec More

by cdosso727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that James and our mechanic provided you with such a positive experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!

August 11, 2025

Kimberly is great to work with. Very accommodating in the tech team got me in and out quickly. More

by jaredtanney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your awesome feedback, Jared! We're thrilled to hear that Kimberly and the tech team provided you with such a smooth experience. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

August 11, 2025

Very professional and courtesy was a plus for me very helpful to answer any questions I had about my service or any future services I wanted done definitely will return again for service thanks again More

by gapjacksons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future. Safe travels until next time!

August 10, 2025

Kim is a wonderful service advisor and has great people skills Very confident that my Jeep will be addressed correctly with her oversight. More

by michaelhopperton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Aug 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Michael! We're thrilled to hear about your positive experience with Kim. Our team is dedicated to providing top-notch service, and it's great to know you feel confident in our care for your Jeep. We appreciate your feedback!

August 09, 2025

Tommy and staff are professional, knowledgeable and always have a smile! I’ve been a customer for over 10 years and keep coming back! More

by mhpv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy in service department
Aug 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Tommy and the team consistently provide you with top-notch service. Your loyalty over the years means the world to us, and we look forward to continuing to serve you with a smile!

August 09, 2025

I gave it 5 stars because the advisors were friendly. However, I wanted my tires rotated and added the service online. It didn't get done and it was close to closing so I didn't make a big deal about it. More

by matthyler2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the great feedback! We're glad to hear you had a positive experience with our advisors. We apologize for the oversight with your tire rotation and appreciate your understanding. Your feedback helps us improve, and we hope to serve you even better next time!

August 07, 2025

Buildings are old and outdated. The service area needs allot of attention. Need additional rental vehicles. More

by RACNJASEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Keyes
Aug 08, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your insights about our facilities and service area. Your input is valuable as we strive for a better experience.

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