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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,317 Reviews
Call Service Center (770) 410-1111

4,317 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 27, 2024

Amazing service and wonderful people taking care of all my needs. I would highly recommend going to Palmer for all your servicing needs. More

by chrislink13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
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Mar 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chris, thank you for the kind words! We're thrilled to hear about your positive experience at Palmer. Our team works hard to ensure top-notch service for all our customers. We appreciate your recommendation and look forward to serving you again in the future.

March 25, 2024

They took great care of us and went above and beyond with all of our service needs! More

by mck19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We are thrilled to hear that you had such a positive experience with our services! Going above and beyond for our customers is always our top priority. Thank you for taking the time to share your feedback. We look forward to serving you again in the future!

March 25, 2024

Took my vehicle in to have new tires put on. Dealer scratched my vehicle in the process. It took the 3 months to get my car fixed. I called week after week and finally they said they had a loane More

by jfogel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keys
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Mar 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any delays in providing your service or loaner car. We hear your frustration, and we want to work with you to provide the best solution. Please reach out to us when you can. Yes, this review is for Palmer DCJR!

March 25, 2024

Fast and efficient. Found the issue and fixed it the day before it was supposed to be finisged More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Robert, thank you for taking the time to share your positive experience with us. We are thrilled to hear that our team was able to quickly identify and resolve the issue for you. We appreciate your feedback and look forward to serving you again in the future.

March 25, 2024

What a great place! !! All the employees are awesome!!! Best service department ever!!! Looking forward to coming back. More

by LEEBROWN1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Lee, thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with our team and service department. We can't wait to welcome you back again soon. If you have any questions or need assistance in the future, feel free to reach out.

March 24, 2024

Kim was very helpful. Will definitely do service again with her . Best dealership in the state More

by akashrakkar62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim lang
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Mar 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Akash, thank you for sharing your positive experience with Kim! We are thrilled to hear that she was able to assist you and that you plan on returning for service. We appreciate your kind words and look forward to serving you again in the future.

March 23, 2024

I'm very pleased with the service department at Palmer Dodge; I don't take my Jeep anywhere else for service. More

by JEANETTELAFORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Jeanette, thank you for your positive feedback! We're thrilled to hear that you trust our service department with your Jeep. We strive to provide top-notch service and are grateful for your loyalty. If you ever need anything in the future, don't hesitate to reach out.

March 21, 2024

Quick, courteous and friendly. The young man who helped me has excellent customer service skills, clam, helpful and efficient! More

by jtedesco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't meet any of the people in the drop downs
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Mar 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our team member. Providing excellent customer service is our top priority, and we appreciate your kind words. We hope to see you again soon!

March 21, 2024

Very professional and prompt. There was a recall on a part and were very honest about it may take a while for the part to come in because of back order. As soon as parts came in t More

by nancymcconnell2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Mar 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Nancy, thank you for taking the time to share your experience with us. We're thrilled to hear that our team was able to provide you with professional and prompt service. We appreciate your feedback and look forward to serving you again in the future!

March 21, 2024

Service advisor Kimberly Keyes was awesome. She went out of her way to make sure I was pleased with the service I received. More

by odmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your positive experience with Kimberly Keyes! We're thrilled to hear that she provided exceptional service and made sure you were pleased. We appreciate your feedback and hope to see you again soon!

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