Palmer Dodge Chrysler Jeep Ram - Service Center

I was given an incorrect diagnostic which cost me over $1000 when I called I was granted no solution. Not even a refund since I had to pay for another diagnostics somewhere else because you guys got it w $1000 when I called I was granted no solution. Not even a refund since I had to pay for another diagnostics somewhere else because you guys got it wrong. Mind you this was after I called over four times and got hung up on three times. Completely unprofessional More

It was easy to schedule an appointment and the repairs were done quickly and accurately. were done quickly and accurately. More

They were quick to get my truckin for service and completed the work in tow days completed the work in tow days More

Top notch customer service, and attention to details. Thank you for taking care of vehicle, Vinson Butler Thank you for taking care of vehicle, Vinson Butler More

Just amazing and super helpful. They graciously found issues that I didn't initially come in for and for that I am thankful. They graciously found issues that I didn't initially come in for and for that I am thankful. More

Luise and the Service are World Class and each and every time they provide Excellent Customer Service. I am Thankful to have purchased a few vehicles at Palmer to have the Supreme Service and Support! Your time they provide Excellent Customer Service. I am Thankful to have purchased a few vehicles at Palmer to have the Supreme Service and Support! Yours Truly, John Pace More

The worst (No) service I ever had at this dealership in years!! I never will go back! Steering wheel dirty! Upon arriving at home, I found the lower glove compartment off the hinges laying on the floor. years!! I never will go back! Steering wheel dirty! Upon arriving at home, I found the lower glove compartment off the hinges laying on the floor. They claimed the lug nut key for tire rotation was broken and didn’t complete the order. The lug nut key was in the upper glove compartment. Instead of calling and asking they just didn’t do anything! More

Courteous and resolved problem and fixed an issue another shop had created explained all work performed shop had created explained all work performed More

I would have liked a call to know the price of my tire pressure service before the installation took place. It was $290 for 1 tire pressure sensor total and I think that is ridiculous. The service departm pressure service before the installation took place. It was $290 for 1 tire pressure sensor total and I think that is ridiculous. The service department ended up deducting the charge and I apricate that. I would have got a better deal somewhere else if you told me before installation. Also be careful with customers cars. I saw the jeep in the service line back into the ram coming off of the lift. Thank you for the quality oil change and brake flush. More

Called repeatedly for 5 days to get car status. Service agent off with no notification Service agent off with no notification More