Palmetto Ford Lincoln

We had an issue with our car while visiting Charleston from Raleigh and Jim Moody took great care of us. He prioritized our service and was very helpful in helping to secure a rental car. We were very g from Raleigh and Jim Moody took great care of us. He prioritized our service and was very helpful in helping to secure a rental car. We were very grateful for the care we were given at Palmetto Ford Lincoln and can recommend them highly. More

Our service manager, Jim Moody, is very helpful, very responsive, and communicates effectively and ina timely manner. We are very happy to work with him. Excellent! responsive, and communicates effectively and ina timely manner. We are very happy to work with him. Excellent! More

Jim Moody and his service team always do a great job on getting me in! getting me in! More

Jim Moody is outstanding! He goes above and beyond to make sure that my car is taken care of. It is easy to make an appointment for an oil change. Added bonus is his friendl He goes above and beyond to make sure that my car is taken care of. It is easy to make an appointment for an oil change. Added bonus is his friendliness and positive attitude! More

Mr. Moody always greets me with a smile and willingness to handle my service needs. He makes sure my car gets serviced at the appointment time. I have dealt with Mr. Moody for over 20 years and two Linco to handle my service needs. He makes sure my car gets serviced at the appointment time. I have dealt with Mr. Moody for over 20 years and two Lincoln Town cars. More

Had routine maintenance. Jim Moody and Ella Rossi were great. Both very friendly and super helpful. Shop was very busy, but they made me feel like the only one there. I th Jim Moody and Ella Rossi were great. Both very friendly and super helpful. Shop was very busy, but they made me feel like the only one there. I think Ella is new and she is a great addition. She doesn't appear on your Service personnel list, but I give her 5 stars. Jim has been helpful to me for over 20 years, I hope he never leaves. I've called on Jim many times both in the Body Shop and now in Service. He's always customer focused and friendly. More

Mr. Moody and his team were very professional and efficent. I went to get an oil change and was in and out in about an hour with no problem. efficent. I went to get an oil change and was in and out in about an hour with no problem. More

I called the day before to confirm the interest sale of 2.9% for broncos. Mike fisher confirm I would get this interest rate. We drove THREE hours to this dealership for this sale. Got there. Very few of t 2.9% for broncos. Mike fisher confirm I would get this interest rate. We drove THREE hours to this dealership for this sale. Got there. Very few of the internet prices matched the actual price they were selling for. We were told every time we asked “the vehicle got upgrades we still have to update the price online”. The sales manager, Jake miller came and spoke with us. The rudest man I’ve ever encountered. Didn’t care that we’re lied to about the interest rate. Brushed it off and said we wasn’t getting it. Didn’t care we drove that far for this particular sale that one of their employees confirmed. Told me I should have read the fine print. Never once did he work with us on price, brought out lease forms and form of financing through a different company. Never worked with us on price. He didn’t care at all. He walked out on us. Didn’t say have a good day or anything. His ego got the best of him. Jake miller is definitely turning (and running) business a way as I’ve seen in other reviews as well. Definitely recommend taking business elsewhere. More

What a TERRIFIC experience at the Palmetto Ford Service Center today. Mr. Jim Moody initially helped me and then I spoke with Tanya. Both Mr. Moody and Tanya were very helpful in explaining service options Center today. Mr. Jim Moody initially helped me and then I spoke with Tanya. Both Mr. Moody and Tanya were very helpful in explaining service options and providing feedback regarding servicing my Ford Explorer. Having an excellent service department is the main reason why my family ONLY purchases vehicles from Palmetto Ford. Thank you to Mr. Moody and team! More

I have dealt with Palmetto Ford and Jim Moody for well over 20+ years. He gives me a pleasant greeting and a caring attitude each time I take my vehicles in to be serviced. If he says my vehicle will be over 20+ years. He gives me a pleasant greeting and a caring attitude each time I take my vehicles in to be serviced. If he says my vehicle will be ready at a certain time, you can take him for his word. He seems to enjoy his work and make sure his customers are satisfied. If he finds any additional problem, he will contact me immediately. Good job Jim...Keep up the good work! Submitted by Robert A. Stoney More