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Palmetto Ford Lincoln
Charleston, SC
966 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 966 reviews
April 30, 2018
Servicing Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. More
by MIKC1138
Verified CustomerEmployees Worked With
April 30, 2018
The works service. I met with service rep, he reviewed what they were going to do & the time they should be done. I stayed in the waiting area which was equipped with ou I met with service rep, he reviewed what they were going to do & the time they should be done. I stayed in the waiting area which was equipped with outlets, tv & snacks. Service was completed in a timely manner & they ran my truck through the car wash before giving me the keys & sending me on my way home. Thanks Palmetto Ford! More
by CT10COCKS
April 29, 2018
Excellent This was the third vehicle I have purchased from this dealership in the last three years. From the time I walked in the door without an appointment u This was the third vehicle I have purchased from this dealership in the last three years. From the time I walked in the door without an appointment until I drove off the lot with a vehicle.you did not have in stock was less than twenty one hours. Everyone knew that I knew exactly what I wanted and that I needed the car "righ t now" and they made it happen. More
by BFREE9090
April 29, 2018
Excellent Service Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. A Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. Additional complimentary service was appreciated. More
by Vince Grieco
Employees Worked With
April 29, 2018
Completely incompetent Delivered my truck at 915 and called to check on it at 3 and they still hadn’t touched it. Why would you have a morning appointment and try to get it Delivered my truck at 915 and called to check on it at 3 and they still hadn’t touched it. Why would you have a morning appointment and try to get it in early if you weren’t going to do anything? More
by phatbac
Employees Worked With
Mike Cressey
April 29, 2018
Easy Quick Affordable I am happy with the professional easy service I experienced. I felt the price was fair and I liked that I was able to make apt even for just an oil ch I am happy with the professional easy service I experienced. I felt the price was fair and I liked that I was able to make apt even for just an oil change. More
by M_WOODRUFF10
Employees Worked With
Don Beckett
April 29, 2018
Customizing my Mustang Jim Moody, helped me customize my Mustang with painting different components under the hood. A great job. Tony Barron, helped me also get something fo Jim Moody, helped me customize my Mustang with painting different components under the hood. A great job. Tony Barron, helped me also get something for my car. More
by jvmiles13
April 28, 2018
Key fob not working Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and reprogram both and I picked up car that afternoon. More
by DGHJR
Employees Worked With
April 28, 2018
Awesome Job The staff gave great service and was very courteous when walking me through all the work that needed to be done. Awesome job the whole team front of t The staff gave great service and was very courteous when walking me through all the work that needed to be done. Awesome job the whole team front of the house to the back of the house was very professional More
by MATIK32
April 28, 2018
Excellent experience We didn't drive out with the car we originally went to buy, but that was because we realized the first car wouldn't work for our family. Dave Cottrill We didn't drive out with the car we originally went to buy, but that was because we realized the first car wouldn't work for our family. Dave Cottrill was excellent, and I would recommend him highly to anyone--polite, friendly, knowledgeable and respectful of my intelligence as a female buyer. He knew, or found out, the answers to every question we had. More
by METROHOUSING1
