
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Easy Quick Affordable I am happy with the professional easy service I experienced. I felt the price was fair and I liked that I was able to make apt even for just an oil ch I am happy with the professional easy service I experienced. I felt the price was fair and I liked that I was able to make apt even for just an oil change. More
Customizing my Mustang Jim Moody, helped me customize my Mustang with painting different components under the hood. A great job. Tony Barron, helped me also get something fo Jim Moody, helped me customize my Mustang with painting different components under the hood. A great job. Tony Barron, helped me also get something for my car. More
Excellent This was the third vehicle I have purchased from this dealership in the last three years. From the time I walked in the door without an appointment u This was the third vehicle I have purchased from this dealership in the last three years. From the time I walked in the door without an appointment until I drove off the lot with a vehicle.you did not have in stock was less than twenty one hours. Everyone knew that I knew exactly what I wanted and that I needed the car "righ t now" and they made it happen. More
Excellent Service Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. A Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. Additional complimentary service was appreciated. More
Key fob not working Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and reprogram both and I picked up car that afternoon. More
Awesome Job The staff gave great service and was very courteous when walking me through all the work that needed to be done. Awesome job the whole team front of t The staff gave great service and was very courteous when walking me through all the work that needed to be done. Awesome job the whole team front of the house to the back of the house was very professional More
Excellent experience We didn't drive out with the car we originally went to buy, but that was because we realized the first car wouldn't work for our family. Dave Cottrill We didn't drive out with the car we originally went to buy, but that was because we realized the first car wouldn't work for our family. Dave Cottrill was excellent, and I would recommend him highly to anyone--polite, friendly, knowledgeable and respectful of my intelligence as a female buyer. He knew, or found out, the answers to every question we had. More
Great experience! Service is great one of the reasons I have owned 15 Ford's!!! Also the sales force is unequalled!! They care about the customer, so we keep coming bac Service is great one of the reasons I have owned 15 Ford's!!! Also the sales force is unequalled!! They care about the customer, so we keep coming back. In 3 or 4 years I will have another new Ford or Lincoln. Can't wait!!! More
Better than last time Service staff was great. However I shouldn’t not have had to pay for a car rental on a ford recall. It was a ford issue not a customer issue. Service staff was great. However I shouldn’t not have had to pay for a car rental on a ford recall. It was a ford issue not a customer issue. More
Excellent people People very friendly. Parts availability on recalls seems to take awhile. I have never had an issue with the quality of the repairs. I know the servic People very friendly. Parts availability on recalls seems to take awhile. I have never had an issue with the quality of the repairs. I know the service department is very busy. However, it seems that sometimes the inspections and repair times are lengthy. Again, service writers very busy but communication sometimes slow. More