Palmetto Ford Lincoln

So helpful and patient Jim helped me from the day my new car arrived to even now! There was a problem with the paperwork from MAS and Jim was a champ in helping me figure ou Jim helped me from the day my new car arrived to even now! There was a problem with the paperwork from MAS and Jim was a champ in helping me figure out how I could drive away in my new car. He was there from cradle to grave. I can't thank him enough! I would totally recommend him and Palmetto Ford! Anne More

Awesome customer service!! I took my Escape in first thing in the morning to have a minor repair done same day. Came back at the end of the day to pick it up. It wasn't ready, b I took my Escape in first thing in the morning to have a minor repair done same day. Came back at the end of the day to pick it up. It wasn't ready, but John Mount was very apologetic. Offered for me to leave it overnight or bring it back the next day, Then, he left to bring it around to me (I chose to bring it back the next day). He asked for me to give him a minute, and very quickly, returned the car to me from the service bay with the minor repair completed by him! Totally unexpected! I was very surprised and pleased with his commitment to excellent customer service. Highly recommend Palmetto Ford and John to anyone seeking a favorable service experience. More

Great Service, Great Product From start to finish Andrew was professional and friendly, answered all my questions and offered information about things I didn't ask. Unlike other d From start to finish Andrew was professional and friendly, answered all my questions and offered information about things I didn't ask. Unlike other dealerships I visited in this process, at no time did I feel pressured or forced into a decision. Nice Job! More

Purchase of 2017 Edge from Palmetto Ford From start to finish, my overall buying experience was un stressful. It all started in the internet with Regina, she was professional, courteous and q From start to finish, my overall buying experience was un stressful. It all started in the internet with Regina, she was professional, courteous and quick with her responses. Mike was absolutely a delight to work with , he was very knowledgeable, professional, courteous and answering my questions and concerns in a timely manner. Mike Kalinowski was very knowledgeable and did a great job explaining the finances to my wife and I. Overall I would highly recommend anyone to make their purchase from Palmetto Ford. Mike More

Didn't have what I wanted but found it for me! I researched two types of trucks told the sales representative what I was looking for and what I wanted to test drive. Had both types of truck readil I researched two types of trucks told the sales representative what I was looking for and what I wanted to test drive. Had both types of truck readily on hand and had a good test drive and explanation of everything available on both trucks. The dealer did not have an F250 like I wanted but Kalvin located two in SC and we read the options both offered. I bought the truck on Monday and picked it up on Thursday. It was satisfying experience all around. Also I talked the Dan about the internet page. When I was researching the the types o trucks, the engine size on the top of the page did not match the description of the same engine further down on the page. Dan said that they were looking into why this happened. My other concern was if the description of the engin was incorrect what else was incorrect about the truck. More

Kelvin Rufffin, Boston Felton & Mike K. Kelvin Ruffin, Boston Felton & Mike K staff very easy to work with. My 2011 Fiesta broke down while on vacation and Mr. Ruffin and staff made it poss Kelvin Ruffin, Boston Felton & Mike K staff very easy to work with. My 2011 Fiesta broke down while on vacation and Mr. Ruffin and staff made it possible for me a college student to drive away in a new Focus. I am very appreciative of their help and knowledge. More

Smooth and easy! Kelvin Ruffin met me at the door with a smile and a handshake, and it only got better from there. He told me that he was going to get the best possibl Kelvin Ruffin met me at the door with a smile and a handshake, and it only got better from there. He told me that he was going to get the best possible deal for me and he did. I have never had a smoother, easier car buying transaction than the one I had with Kelvin. He went out of his way to make sure I was comfortable and fully informed all the way through. More