Palmetto Ford Lincoln

Impressed The entire staff was friendly and helpful. Paul was excellent and reassuring. He was able to answer all our questions and explain the entire process The entire staff was friendly and helpful. Paul was excellent and reassuring. He was able to answer all our questions and explain the entire process in detail. He was extremely knowledgeable about the vehicle we purchased. Ron was also extremely helpful in getting us a deal we couldn't refuse. More

They Go the Extra Mile! While in Charleston on vacation I began researching the Ford Explorer, which led me to Palmetto Ford. Upon visiting the dealership I met Brad King wh While in Charleston on vacation I began researching the Ford Explorer, which led me to Palmetto Ford. Upon visiting the dealership I met Brad King who was very helpful, and patient, in explaining available features which aided in my decision making. Throughout the process Brad made himself available in person, by phone and email which made the car buying experience very efficient. With Brad's high level of customer service I ended purchasing exactly what I wanted. He made the car buying process the best ever. After I returned home to Tennessee, Brad followed up with me to make sure I was satisfied. He really went the extra mile. I can't say enough about my positive experience with Brad King and with Palmetto Ford! More

Completely Reassured. Me and my wife were looking for something specific and found exactly what we were looking for at this dealership. Given it was a used vehicle we still Me and my wife were looking for something specific and found exactly what we were looking for at this dealership. Given it was a used vehicle we still filled out the application and were promptly asked to come in by Dan to speak to Boston. Stating that Boston would be our salesman during our car buying experience. Me and my wife started the process on Friday July, 15th, that way the next day all he would need is for us to send our documents. We sent our documents on Saturday and I went by after I got off work. He let me test drive the vehicle and it drove great. I went ahead and put some money down since he said there was no problem about going to put the deal through. Since my wife was at work at the time, I put her on speakerphone so that she would be aware that we would have to come back Monday after our daughters surgery and we would be in and out. Well the first deal they came back with was not acceptable for our budget. So he told us to go home so that he could work out a better deal and he would contact us back, even offered to let us take the car home. The next morning it seems like all hands were on deck and that they were going to make the deal work with our demands. Gary made sure he called me first thing walking in the door. I told him I love Ford service even when purchasing a GM vehicle. The only truck that I will get will always be a Ford, the only brand with 10 versions of the truck in 400 different ways you can get it. So the chance we get to buy a GM vehicle from a Ford dealership vs a GM dealership, my family will always buy it from the Ford dealership. When it comes down to the businesses I use, I base it off the reputation of the product. Our family truck we have is a 2004 Black XLT Triton has over 300K in miles on it and still runs strong. Went to a ford dealership 2hrs away just to get my wife the GMC terrain she wanted. when they had the exact same truck here at a GMC dealership with less miles at a cheaper cost. We agreed we're a Ford family, so we made it a point to only buy our vehicles from a ford dealership. When we came into the dealership this last time, we were in and out with an hr. I was literally able to do all the finance with Mike and be in and out within an hr. Truly a great experience. Once again I'm reassured that Ford service is second to none. More

Best experience buying a car that I have ever had! Told Sales associate that we were in the market for a new car and wanted to test drive an MDX and were testing out other vehicles as well.Kelvin gave Told Sales associate that we were in the market for a new car and wanted to test drive an MDX and were testing out other vehicles as well.Kelvin gave us a grand tour , told us all about the car and when we were done, there was no pressure at all. He simply gave us a call later in the week to see how our search was going. Because of this I would recommend Palmetto Ford! More

Fantastic experience Anthony was a pleasure to work with. We traveled from Dallas to purchase a specific car and the experience was great! I would happily travel back to S Anthony was a pleasure to work with. We traveled from Dallas to purchase a specific car and the experience was great! I would happily travel back to SC just to deal with Anthony again. More

Car purchase I had a very pleasant buying experience with my salesman Anthony Thompkins. He took time with me to be sure I was extremely satisfied with the car I I had a very pleasant buying experience with my salesman Anthony Thompkins. He took time with me to be sure I was extremely satisfied with the car I chose. He was never pushy and made me feel comfortable. The Finance manager Mike took his time with me and I was able to negotiate a fair price with him and the GM Bruce. My final experience was with Nicole. She took me out to the vehicle and made sure I understood the SYNC system and other vehicle systems and controls. Overall an outstanding experience! Try them you'll like them:) More

Palmetto Fords body shop In May I was involved in a car accident. The accident happened in St. George S.C. But I knew if I could get my car to Savannah hwy I would be in great In May I was involved in a car accident. The accident happened in St. George S.C. But I knew if I could get my car to Savannah hwy I would be in great hands. I was greated instantly by Jim Moody. He made sure that the entire process went smoothly and stressfree. It was quick and I got my car back on the exact day Jim promised that it would be ready. I'm beyond happy with my experience with Jim and the body shop at palmetto ford. More

Pleasurable and Easy Sales Experience Starting with an internet inquiry, I was promptly contacted by Dan who worked quickly to answer my questions and provide transparent pricing so I knew Starting with an internet inquiry, I was promptly contacted by Dan who worked quickly to answer my questions and provide transparent pricing so I knew exactly what to expect. I was travelling from 2+ hours away so the added comfort was much appreciated. During my final call with Dan, he introduced me to Kelvin, who would be taking over my sales experience when I arrived at the dealer. Kelvin was also a pleasure to work with at the time of sale, going over my new vehicle with me, answering questions where he could or engaging another employee where appropriate. He also helped fairly review my trade and negotiate a fair trade in appraisal for both parties. Both gentlemen made an excellent team to assist me in the buying process without being "salesy" or difficult. I have nothing but kind words for them both and would highly recommend them for their customer experience. I love my new F150. Thank you Dan and Kelvin and Palmetto Ford. More

Painless experience Good employee structure here, you can tell they all are enthusiastic about the products and company they work for. Everyone was very knowledgeable and Good employee structure here, you can tell they all are enthusiastic about the products and company they work for. Everyone was very knowledgeable and all questions answered completely. Pleasant experience, or as I always say when its good, "It was painless". More

ONLY place to buy a FORD! If you are looking for a dealer who puts the needs of their customer first and works hard to exceed expectations... Palmetto Ford should be your desti If you are looking for a dealer who puts the needs of their customer first and works hard to exceed expectations... Palmetto Ford should be your destination. I personally worked with Al Floyd on the purchase of a 2016 F150. Al went above and beyond to make this happen, and as a long-time Ford Family... I recommend Al Floyd and Palmetto Ford for your next purchase. More