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Palmetto Ford Lincoln

Charleston, SC

3.9
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 968 reviews

June 10, 2016

Outstanding customer service! I have nothing but positive things to say about Palmetto Ford Lincoln. I only had an hour to look at trucks on my first visit and they were great abo More

by Chad C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 13, 2016 -

Palmetto Ford Lincoln responded

Thank you, Chad, for the positive feedback and kind comments. We really appreciate it and are delighted to hear that you had such an excellent purchasing experience working with Kelvin, Dan and Mike! At Palmetto Ford Lincoln we always strive to provide our customers with an excellent experience through professional, pressure free and prompt services at competitive prices. Thank you for choosing our dealership for your automotive needs and we look forward to the next time we may be of service!

June 06, 2016

Excellent Experience An amazing group that shows the meaning of true customer service. Boston and the financial team are hands down unstoppable! I recommend if you want th More

by Ms. Purple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boston Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 06, 2016 -

Palmetto Ford Lincoln responded

Thank you! We truly appreciate your feedback and are happy to hear that our team was able to show you the amazing customer service that we always aim to provide here at Palmetto Ford Lincoln. Thank you for the recommendation and we look forward to the next time we may be of assistance.

June 03, 2016

KInd and helpful From start to finish, everyone at Palmetto Ford made me feel cared about. They were genuinely interested in helping me get the car I wanted at the pri More

by ekm282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 06, 2016 -

Palmetto Ford Lincoln responded

Thank you very much for your feedback and positive comments! We are happy to hear that Kelvin was able to answer all of your questions and provide you with a fluid and easy purchasing process and that Kelvin and Bruce were able to find a great price for you on your new vehicle! We look forward to seeing you at your first service visit as well, until then happy and safe driving!

June 03, 2016

Superb! Great experience. Kelvin Ruffin went the extra mile to put me in the truck I wanted. Dan Lentz was also very helpful. I would definitely do business w More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 06, 2016 -

Palmetto Ford Lincoln responded

Thank you, Mark! We appreciate the kind words and positive feedback and are delighted to hear that Kelvin and Dan were able to go above and beyond to get you in the best truck to fit your needs! We look forward to the next time we may be of service and thanks again!

May 26, 2016

Great experience Upon arrival we were greeted by Bradford and immediately knew he was genuinely wanted to help us with the process of leasing our new Lincoln. He was More

by dcjjp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Brad King
May 27, 2016 -

Palmetto Ford Lincoln responded

Thank you for the feedback, we really appreciate it! We are delighted to hear that Brad was able to provide you with knowledgeable, prompt, and friendly services! Enjoy the new Lincoln and please let us know if there is anything more that we may do for you.

May 26, 2016

Awesome service! I have been apart of Fords college program for the past 2 years and look forward to continuing to work with them. The atmosphere is friendly, fast and More

by TG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Austin, Jim Moody, Jim McMaster, Nycki Hagan
May 27, 2016 -

Palmetto Ford Lincoln responded

Thank you for the positive feedback! We appreciate it and look forward to working with you in again as well!

May 16, 2016

Great Buying Experience Mark Kahn is a great salesman who facilitated a hassle free buying experience. The team at Palmetto Ford goes above and beyond. I got a fair price wi More

by DFlynn68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Scott Lambert, Nycki Hagan, Mark Kahn
May 17, 2016 -

Palmetto Ford Lincoln responded

Thank you so much for your kind words! The service you received is exactly what we pride ourselves on delivering to every single customer -- every single time. We truly appreciate you taking your time to review us here! Thank you again and please let us know if there's anything we can do in the future...

May 03, 2016

Pleasure buying from Anthony Thompkins! Anthony really made the car buying process quick and simple. My wife stopped by earlier in the day and he was able to help her find a car that suited More

by Kevin V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Thompkins
May 05, 2016 -

Palmetto Ford Lincoln responded

That is wonderful to hear, Kevin! We are very happy to know that Anthony was able to provide you with such an excellent and quick purchasing experience. We look forward to having the pleasure of working again with you in the future but until then, happy driving!

May 02, 2016

Great buying experience with Brad King! Brad was a pleasure to work with! He took his time with me during my visit, answering all my of my questions and helping me to feel at ease throughou More

by wtucker171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Brad King
May 03, 2016 -

Palmetto Ford Lincoln responded

Thank you very much for taking the time to provide us with feedback regarding your recent sales experience with Brad and Mike! At Palmetto Ford Lincoln we strive to provide our customers with an excellent experience each and every time. This means providing informative, pressure free, and friendly services. We are ecstatic to hear that Brad was able to provide you with such an experience. Please let us know if there is anything more that we may do for you!

April 26, 2016

Kelvin is very customer orientated Kelvin is a very customer orientaed sales professional who is trying to provide all information clearly and is very knowledgable about the Ford produc More

by Peter2891@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lambert
Apr 26, 2016 -

Palmetto Ford Lincoln responded

Thank you for your review! We are extremely proud to have Kelvin on our team and are thrilled that he was able to exceed your expectations in your buying experience. Thank you again and please let us know if there's anything we can do for you in the future...

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