
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Superb! Great experience. Kelvin Ruffin went the extra mile to put me in the truck I wanted. Dan Lentz was also very helpful. I would definitely do business w Great experience. Kelvin Ruffin went the extra mile to put me in the truck I wanted. Dan Lentz was also very helpful. I would definitely do business with Palmetto Ford again. More
Great experience Upon arrival we were greeted by Bradford and immediately knew he was genuinely wanted to help us with the process of leasing our new Lincoln. He was Upon arrival we were greeted by Bradford and immediately knew he was genuinely wanted to help us with the process of leasing our new Lincoln. He was very knowledgable about his product and he really made the entire process quick and easy. More
Awesome service! I have been apart of Fords college program for the past 2 years and look forward to continuing to work with them. The atmosphere is friendly, fast and I have been apart of Fords college program for the past 2 years and look forward to continuing to work with them. The atmosphere is friendly, fast and they always show your options. More
Great Buying Experience Mark Kahn is a great salesman who facilitated a hassle free buying experience. The team at Palmetto Ford goes above and beyond. I got a fair price wi Mark Kahn is a great salesman who facilitated a hassle free buying experience. The team at Palmetto Ford goes above and beyond. I got a fair price with friendly professional service. I highly recommend them. More
Pleasure buying from Anthony Thompkins! Anthony really made the car buying process quick and simple. My wife stopped by earlier in the day and he was able to help her find a car that suited Anthony really made the car buying process quick and simple. My wife stopped by earlier in the day and he was able to help her find a car that suited her without any hassle. I went by after work to finalize the paperwork and he was extremely efficient. I was in and out of the dealership in no time. Very pleasurable experience and will certainly be looking for Anthony when it's time to buy our next car! More
Great buying experience with Brad King! Brad was a pleasure to work with! He took his time with me during my visit, answering all my of my questions and helping me to feel at ease throughou Brad was a pleasure to work with! He took his time with me during my visit, answering all my of my questions and helping me to feel at ease throughout the entire buying process. His approach was refreshing and I will certainly recommend Brad to my friends & family! More
Kelvin is very customer orientated Kelvin is a very customer orientaed sales professional who is trying to provide all information clearly and is very knowledgable about the Ford produc Kelvin is a very customer orientaed sales professional who is trying to provide all information clearly and is very knowledgable about the Ford product. He is also very sensitive about the customer's time and very productive in contacting the sales process More
No pressure or hassle Test drove a few cars, but had my eye on one particular one. Staff went over the cars I seemed interested in and did not pressure me to go for anythin Test drove a few cars, but had my eye on one particular one. Staff went over the cars I seemed interested in and did not pressure me to go for anything else. Seemed confident I could get financed even though I was not so I went with their lead, something I don't do often when it comes to dealing with large purchases. I was not disappointed in the end. I dealt with Kareem Graves and he didn't push me into anything and went with what he saw in my eyes when I test drove the car I really wanted. He is not on the employee list to chose from in this review, but he was excellent. More
Tom made me want to come back! I came in to test drive a Ford diesel, and of all the dealerships I visited last week, the only dealership that didn't treat me as though I was too po I came in to test drive a Ford diesel, and of all the dealerships I visited last week, the only dealership that didn't treat me as though I was too poor to buy a vehicle was Palmetto Ford. I worked with Tom, and he was excellent! He was very knowledgable and answered all my questions honestly. I highly recommend going to Palmetto Ford and asking for Tom! I talked with Mel at Ford on Rivers Ave and was treated horribly. I was outright ignored! I talked with Brandon of Hollywood wholesale and was promised a return call which I never received. I also visited Hendrick Jeep, and while the associate I worked with was nice, their selection wasn't there for me. All in all, I couldn't speak higher of Palmetto Ford and their employees! Cheers! More
Great customer service I bought a Ford Ranger here and they were really easy to work with. Kelvin really went above and beyond to get me into the truck I wanted, even coming I bought a Ford Ranger here and they were really easy to work with. Kelvin really went above and beyond to get me into the truck I wanted, even coming in on his day off because it was most convenient for me. I ended up over paying for the truck because they shorted me the value on my trade--their words were that "the bottom line is going to be the same no matter what", which was frustrating. But I know that sales negotiations are always in the favor of the dealer. I liked Kelvin, and concluded that I though he deserves the larger commission from a less than optimal deal on my part. In the end, I still left a happy customer, I love the truck. Only thing I didn't like was when the gentleman handling the financing kept trying to sell me GAP coverage although I knew it would be covered by my insurance company, stating that "$10 or $20 a month isn't going to change your lifestyle". I found that to be condescending and quite dismissive. But that was the only off-color thing I can remember from the entire 2 hours I spent in the dealership. Bottom line is: you don't have to buy all the extras that the dealership dangles in front of you at the end of the deal. The $280 for a "security window etching" is rubbish too. You can't opt out of that fee because it is already included in the dealer fee. I guarantee that a unique number etched into my auto glass is not going to make my car any more or less secure from theft, nor any more likely to be recovered if it is stolen. I really wish I could get my money back for that. More