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Palmetto Ford Lincoln - Service Center

Charleston, SC

2.8
258 Reviews

258 Reviews of Palmetto Ford Lincoln - Service Center

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May 02, 2018

Oil change Bill was great and very accommodating. Last visit, however, my car acted up and I pulled over to check it out. Mechanic left the top off. Good thing i More

by MCDKAYLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018

Routine Maintenance On time. Clean waiting area with access to rest room. Courteous staff. Clear explanation of work to be done and accurate estimate of cost. Car was More

by CMCARVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018

Clean Car Came in for oil change, reasonable price and Car cleaned inside and out without asking. Shuttle driver was excellent as well. Easy, seamless experie More

by FHUMBLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton
May 04, 2018 -

Palmetto Ford Lincoln responded

Thanks for your great review! We always do our best to go above and beyond for our guests. It was our pleasure to tidy up both the inside and outside of your car for you. We can't wait to see you again!

April 30, 2018

Great Service It’s a great local dealership and Andrew did everything to help me and get my truck back on the road. I highly recommend Palmetto Ford. More

by enelson20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Munzenmaier
May 01, 2018 -

Palmetto Ford Lincoln responded

Thanks for the great review! We're glad to hear that we could get you back out there in your truck, and we are very proud that you think so highly of us. Let us know if anything else comes up, we'll be glad to do whatever we can!

April 30, 2018

Servicing Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. More

by MIKC1138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Palmetto Ford Lincoln responded

Thank you for the review, we're glad that you came back to see us again! If you need anything else in the future, please let us know. Have a fantastic day!

April 29, 2018

Customizing my Mustang Jim Moody, helped me customize my Mustang with painting different components under the hood. A great job. Tony Barron, helped me also get something fo More

by jvmiles13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Moody
May 01, 2018 -

Palmetto Ford Lincoln responded

Great to hear! Jim and Tony were happy to customize your Mustang. Thank you for sharing your thoughts!

April 29, 2018

Completely incompetent Delivered my truck at 915 and called to check on it at 3 and they still hadn’t touched it. Why would you have a morning appointment and try to get it More

by phatbac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cressey
April 29, 2018

Easy Quick Affordable I am happy with the professional easy service I experienced. I felt the price was fair and I liked that I was able to make apt even for just an oil ch More

by M_WOODRUFF10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Beckett
May 01, 2018 -

Palmetto Ford Lincoln responded

Wonderful! We're happy that you're happy! Thank you for the feedback.

April 29, 2018

Excellent Service Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. A More

by Vince Grieco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Palmetto Ford Lincoln responded

Thank you, Vince! Greg was glad to be of service to you during your appointment. We look forward to working with you again in the future.

April 29, 2018

The works service. I met with service rep, he reviewed what they were going to do & the time they should be done. I stayed in the waiting area which was equipped with ou More

by CT10COCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munzenmaier
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