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Palmetto Ford Lincoln - Service Center
Charleston, SC
258 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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258 Reviews of Palmetto Ford Lincoln - Service Center
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March 24, 2018
oil change Quick and simple and car washed love it rushed in and rushed out customer area very hospitable and wonderful snacks while waiting I will be back Quick and simple and car washed love it rushed in and rushed out customer area very hospitable and wonderful snacks while waiting I will be back More
by stokron
Verified CustomerEmployees Worked With
Andrew in service
Helpful March 24, 2018
Oil Change Scheduled regular oil change and tire rotation at 20,000 miles on MKX. Appointment made for a time convenient to me. Don Beckett was ready for me Scheduled regular oil change and tire rotation at 20,000 miles on MKX. Appointment made for a time convenient to me. Don Beckett was ready for me and ushered it through in under an hour. Thorough check-over, no surprises. Clean car at the end a nice bonus. Friendly and efficient. More
by BVANVOOR
Employees Worked With
Don Beckett
March 23, 2018
Service Dealt with Robert and he was great! Service was prompt and Robert was very knowledgeable and courteous. Was overall a very god experience. Wood recomm Dealt with Robert and he was great! Service was prompt and Robert was very knowledgeable and courteous. Was overall a very god experience. Wood recommend. More
by DRM5319
Employees Worked With
Robert
March 23, 2018
Good experience They fixxed the problem with the phone but the other problem with the navigation system reverted back to the same problem after 30 miles. Otherwise ev They fixxed the problem with the phone but the other problem with the navigation system reverted back to the same problem after 30 miles. Otherwise everything was great. More
by PEGGELS812
Employees Worked With
Other Employees :
Cannot remember the service person I dealt with but he was very professional.
March 23, 2018
Good personal relationship Andrew kept me informed as to my various service issues. The work was performed in a reasonable time period. I had requested a loaner vehicle to use w Andrew kept me informed as to my various service issues. The work was performed in a reasonable time period. I had requested a loaner vehicle to use while my car was tied up, but none could be provided. The GPS update was too expensive so I elected not to have it done. More
by ALAN
Employees Worked With
Andrew Munzemaier Jr
March 23, 2018
Hard to schedule an appointment The actual service is always fine. Though this time they did not have the light bulb for my back passenger indicator, which seems like a part they wou The actual service is always fine. Though this time they did not have the light bulb for my back passenger indicator, which seems like a part they would keep in stock. The main concern I have is making the actual appointment, I always have to call 2-4 time before I actually get through to someone in the service department. More
by SSOULES13
Employees Worked With
Jim McMaster
March 23, 2018
Excellent Service wonderful results THANK YOU ‼️ Bought our Explorer here - and wouldn’t go anywhere else - TOP KNOTCH FROM BUYING TO SERVICE - very knowledgeable- love too you run the car thru car w Bought our Explorer here - and wouldn’t go anywhere else - TOP KNOTCH FROM BUYING TO SERVICE - very knowledgeable- love too you run the car thru car wash nice treat More
by LINDA.KUTZ
Employees Worked With
Don Beckett
March 22, 2018
Excellent Service John Mount was an excellent service rep. Got my truck in and out quickly and efficiently. Would highly recommend Palmetto Ford for all your needs. John Mount was an excellent service rep. Got my truck in and out quickly and efficiently. Would highly recommend Palmetto Ford for all your needs. More
by CPTTKOPPER
Employees Worked With
John Mount
March 22, 2018
Great First Experience Just moved to Charleston and was looking for a Ford dealership to take my Ford truck for scheduled service. Found it! Don Beckett took care of me an Just moved to Charleston and was looking for a Ford dealership to take my Ford truck for scheduled service. Found it! Don Beckett took care of me and called the next day to make sure truck was ok. They were courteous, quick and discussed recommendations with me before moving forward. Straight up facts with no pressure. Nice waiting room with refreshments, TV, and WiFi. Great experience, I’ll be back. More
by nkmartin555
Employees Worked With
Don Beckett
March 22, 2018
palmetto ford service review The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected (3:45). Otherwise it was a very good experience. More
by DENNISRDORSEY
Employees Worked With
Bob Pace
