Palmetto Ford Lincoln - Service Center

BCB16 "Completely Satisfied Customer" I am 100% satisfied with the Customer courtesy and recommended service repair by Jim Throne for my 2016 Ford Edge. I really appreciated his genuine co I am 100% satisfied with the Customer courtesy and recommended service repair by Jim Throne for my 2016 Ford Edge. I really appreciated his genuine concern and sincerity. Thank you More

Excellent Service experience have a 2015 Ford F150 king cab. rear glass window sealant had come undone. Body shop was fast and professional. I was in and out much faster than have a 2015 Ford F150 king cab. rear glass window sealant had come undone. Body shop was fast and professional. I was in and out much faster than any other place offered in town. Thank you Jim Moody More

Body shop service was amazing! They did my entire repair this afternoon when i had simply stopped in to make the appointment I knew I would need. Fast, conscientious, and all wit They did my entire repair this afternoon when i had simply stopped in to make the appointment I knew I would need. Fast, conscientious, and all with very cheerful service. Jim Moody knows his stuff and delivers. Thank you. More

Awesome service from John Mount and all service technicians! Passing through the area with a traveling kids choir from Uganda and we needed our small bus checked over and serviced! John Mount provided us with gr Passing through the area with a traveling kids choir from Uganda and we needed our small bus checked over and serviced! John Mount provided us with great customer service and he and all technicians gave us honest and accurate information of what needed to be done. Very approachable and friendly! We arrived at 8:30 am and explained our scenario of being in the area for only a short time. They were able to service our bus that day, and it was ready before they had predicted! Now we have fresh new oil and two new front tires, to get us through the remainder of our travels before our group makes their way home to Uganda and two others drive the bus to its home in Washington state! Thanks John and everyone at Palmetto Ford for your great work! More

Excellent and Kind service from Jim Moody My car was wrecked at a hotel in Charlotte while I was parked for a trip to Arizona.. Jim Moody's service was perfect,quick and kind. He worked dilig My car was wrecked at a hotel in Charlotte while I was parked for a trip to Arizona.. Jim Moody's service was perfect,quick and kind. He worked diligently with my insurance company to be sure that I was served properly with a rental car and no time was wasted. I had follow up issues and Jim always handled everything professionally and speedily. I could not more highly recommend Jim and would not hesitate to work with him in the future. This incident was especially difficult for me since my husband had recently died and I did not feel confident in decision making, and was also extremely tired. Jim made me feel like I didn't need to worry about anything and took the responsibility off my shoulders without even knowing my current situation. Those kinds of acts of kindness are from the heart and I will and am grateful. More

Great Service Customer Oriented Took my vehicle in for an estimate. Dealt with Jim Moody. Received excellent service, timely estimate for the work to be done. Later took the vehic Took my vehicle in for an estimate. Dealt with Jim Moody. Received excellent service, timely estimate for the work to be done. Later took the vehicle in for repairs and again experienced excellent service. I have the utmost faith in Jim's willingness to always provide excellent service and stand behind the work his shop performs. Excellent representative for an excellent dealership that always provides excellent customer service. More

Excellent Body Shop Jim is the best!!!!! This is the second time we have used this body shop and they were great both times. Jim is so helpful and easy to work with. I w Jim is the best!!!!! This is the second time we have used this body shop and they were great both times. Jim is so helpful and easy to work with. I would recommend them to anyone that I knew needed body repair on their cars. They do a wonderful job. More

A Body Shop Manager Who Cares What car dealer employee, much less body shop manager, calls you at home to see how you are doing after finding your totaled car in his shop first thi What car dealer employee, much less body shop manager, calls you at home to see how you are doing after finding your totaled car in his shop first thing in his workday?! I appreciate Jim Moody caring enough to make sure I am OK before redressing my auto repair needs. Treating you like family is so much more than cliche @ Palmetto Ford! Just another reason for me to be more thankful this holiday week! Gratefully, -Richard Horne More