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Palmetto57 Volkswagen
Miami Gardens, FL
550 Reviews
Welcome to Palmetto57 Volkswagen
At Palmetto57 Volkswagen, we value our involvement in the Miami, Florida, community. That’s why we strive to provide every customer with the excellence and commitment you’ve come to expect from us.
Since we’ve opened our doors, we’ve continued to earn our customers’ trust with our wide selection of high-quality cars and first-rate service. From the classic VW Beetle to the luxury Touareg, we provide a variety of new and used Volkswagen for sale.
And our staff has continued to strive for excellence in everything they do. From choosing the right car for your lifestyle to picking the right payment option for your budget, we’re here to guide you through a stress-free car buying experience. Let our finance experts build a personalized lease or purchase plan.
Our commitment to you doesn’t end when you drive off our lot. Our on-site service center can handle everything from routine maintenance to collision repairs.
Trust. Excellence. Commitment. That’s the Palmetto57 Volkswagen way — and our promise to you. To enjoy a whole new automotive experience, contact us online, call us at (844) 714-3891, or visit us at 16825 N.W. 57th Avenue in Miami, Florida.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 AM
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Showing 550 reviews
January 30, 2026
Courteous, They handle my concerns quickly with zero hassle. I would recommend the service department to my friends. hassle. I would recommend the service department to my friends. More
by EVELIOCLARO10
Verified Customer
January 28, 2026
AVOID THIS DEALERSHIP! !!!! If it was an option to give Zero stars i would definitely give this dealership a Zero! I called this dealership a few days ago to inquire a !!!! If it was an option to give Zero stars i would definitely give this dealership a Zero! I called this dealership a few days ago to inquire about a certified pre owned VW Jetta that i saw on the website. A sales associate called Daniela answered my call and gave me the price that was 17k and change. I told her to work on the best price with her sales manager and clarify everything as I will be driving 5 hours to get the car. A few minutes later Daniela shoots me a message saying that the manager approved 16k flat OTD. The next day I called again to verify everything and another sales rep told me the same thing and that when I am in store i can negotiate the price a bit as they are charging 2000 as a reconditioning fee (even though the car was not reconditioned). A few days later i drove 5 hours to the dealership and the sales rep gives me a bill of sale with 17,275 OTD! I told him that i spoke to Daniela and she gave me 16k. The sales rep spoke to his manager Fermin with a lot of back and forth and the manager said i can’t give it to you for this price. I left the dealership and the sales rep calls me and says that I spoke with the GM and he approved the sale with 15,700 OTD and sent it to me on paper. I drove again with the paper in my hand and started the process and the finance manager Anne gives me 16k and change! I told her that i have agreed and signed a paper with 15,700 already and then she adjusted the price. I started signing the papers and when i noticed that the CPO certificate that has the warranty is missing i asked Anne and she said that the car is not certified. I called the sales rep to her office and he confirmed that it is certified. I went to the sales manager and asked about what was going on and he said that we removed the CPO in order to meet the 15,700 even though i have agreed with the sales rep that it was included and the GM has approved it already. This dealership is the worst!!! More
by ALAA_ND_96
Employees Worked With
January 27, 2026
Service provider Luis is the absolute best. He is committed to providing excellent service making sure all your needs and expectations are met. He is committed to providing excellent service making sure all your needs and expectations are met. More
by Kay
Employees Worked With
Jose-Luis
January 23, 2026
I leased a car from this dealership in December, and the experience was great up until I actually took delivery of the vehicle. Four days later, I was incorrectly charged for a payment from my previous leas experience was great up until I actually took delivery of the vehicle. Four days later, I was incorrectly charged for a payment from my previous lease. I was assured a refund check would be sent. It has now been over a month, and I still haven’t received anything. Every attempt to contact the finance department—or anyone else—has gone unanswered, with calls going straight to voicemail. The lack of responsiveness once an issue arose and they owed me money is extremely disappointing. Everyone was helpful until there was a problem. I will not be returning to or recommending this dealership. More
by caro_g_a
Employees Worked With
Moises Tejada
January 23, 2026
Palmetto 57 is a very professional dealership. I have been going there for 25 years. My service representative is Jose Luis Bringas and he goes above and beyond to help me and keep me informed du I have been going there for 25 years. My service representative is Jose Luis Bringas and he goes above and beyond to help me and keep me informed during service appointments and repairs. The dealership is clean and modern and service is very efficient. I wouldn't go to any other dealership or service representative. More
by gm10345
January 23, 2026
Excellent service, very professional. José Luis is outstanding — he always goes above and beyond to help me. His attention, knowledge, and willingness to assist make a huge difference eve José Luis is outstanding — he always goes above and beyond to help me. His attention, knowledge, and willingness to assist make a huge difference every time. Highly recommended! More
by martin_yudelsi
Employees Worked With
josé luis
January 22, 2026
Always very clean, friendly and efficient. Great selection of cars, and it didn’t take much time. Great selection of cars, and it didn’t take much time. More
by Andream
January 21, 2026
Muy satisfecha, la atención especialmente buena, volveré siempre a rentar con ustedes,son muy profesionales siempre a rentar con ustedes,son muy profesionales More
by mayragarcia1961
Employees Worked With
