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Palmetto57 Volkswagen

Miami Gardens, FL

Overview
Employees
Reviews
Vehicles
4.7
743 Reviews
There are plenty of reasons why Palmetto57 Volkswagen should be your first choice in VW sales and service. From award-winning customer service to our Palmetto57 Price Promise, our Volkswagen dealership in Miami Gardens, FL, strives to bring you a first-class experience whenever you visit. As the only dealership in Florida to take home both the prestigious Wolfsburg Crest Award and the Customer First Club Award in the same year, you'll find that we're committed to your needs.
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16825 NW 57th Ave

Miami Gardens, FL

33055

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Showing 743 reviews

December 30, 2025

I had to go back after an oil change. After the car was serviced and on my way home the oil light came on I checked the oil and I noticed that it needed more oil so i wasted a day going More

by davilajimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Jan 05, 2026 -

Palmetto57 Volkswagen responded

This isn't the seamless service we expect from ourselves, and I apologize for any inconvenience that may have occurred. If you would like to discuss this matter in further detail, I am available to take your call at any time. Thank you, Gorge Lopez - General Sales Manager - (786) 396-1572

December 30, 2025

Been coming to Jose for over 5 years, always the best. Dealership is renewed, ice and clean More

by dariiakoltunik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Bringas
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Dec 30, 2025 -

Palmetto57 Volkswagen responded

Thanks for the high praise for Jose and our facility. We are grateful to have earned your loyal business here at Palmetto57 Volkswagen.

December 26, 2025

Excellent experience with Raul the sales specialist and Aaron the insurance agent. 10/10 would recommend them. More

by dayana.khalil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Palacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Palmetto57 Volkswagen responded

Dayana, we're so happy to hear Raul and Aaron provided such excellent service! Thank you for choosing Palmetto57 Volkswagen, and we hope to see you again.

December 22, 2025

I booked an appointment online, I arrived, and it all went smoothly. That never happens nowadays. I'm pleased with the customer service of the service department. More

by burleygig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Palmetto57 Volkswagen responded

We love hearing feedback like this! Thank you for choosing Palmetto57 Volkswagen, and for sharing your support for our team. See you next time!

December 22, 2025

The process was way too long. The salesman would disappear for a long time. They just never came back to check on us. SMH. More

by Michshelllp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Cantu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 22, 2025 -

Palmetto57 Volkswagen responded

Thank you for taking the time to leave your review. I want to clarify that I am currently on vacation and was not in the store at the time of your visit, nor was I the person who assisted you. I will be returning to the store on December 26. I would be more than happy to assist you personally once I’m back. In the meantime, please feel free to reach out to me directly at acantu@palmetto57.com, and I’ll make sure your concerns are addressed. I do apologize if the salesperson you were working with was unavailable or stepped away unexpectedly. However, I do feel it’s important to note that tagging an employee in a negative review when they were not involved and not present may not accurately reflect the situation. If you’d like to discuss this further, I encourage you to contact me directly so we can resolve this properly.

December 20, 2025

Eduardo in the service department is amazing. The mechanics do a bery good job and service is quick. More

by jasonmilton83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo in service department is great
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Dec 22, 2025 -

Palmetto57 Volkswagen responded

Jason. Thank you for the rave review of Eduardo and the Palmetto57 Volkswagen service team. This made our day!

December 19, 2025

My sons first car and first service, The Tech was very courteous and gave back the car faster than promised. It was a smooth service. Eduardo is a True Pro... More

by Emex95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
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Dec 19, 2025 -

Palmetto57 Volkswagen responded

Thank you for sharing this wonderful review, Emex! We are thrilled to hear that Eduardo provided you with prompt and professional service at Palmetto57 Volkswagen. We wish your son many safe and happy miles ahead!

December 19, 2025

Manuel was amazing! He was very informative and answered all of my questions. I will definitely recommend my family and friends to see Manuel at Volkswagen! More

by Shana Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Palacios
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel
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Dec 19, 2025 -

Palmetto57 Volkswagen responded

Shana, thank you for the glowing review of Manuel and the team! We appreciate your business and hope to see you again at Palmetto57 Volkswagen.

December 17, 2025

Jose Luis was very helpful. Everything was completed so quickly. My car was done in no time at all. More

by jennifer.k.lazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Bringas
Print
Dec 17, 2025 -

Palmetto57 Volkswagen responded

Thank you for the positive feedback! We're glad Jose Luis could provide such excellent service and complete everything so quickly at Palmetto57 Volkswagen!

December 16, 2025

Buen servicio,puntualidad y calidad en el servicio . Personal muy amable .y respetuoso.Volveria siempre More

by tsunnyisles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Zabala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Socias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Roca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 16, 2025 -

Palmetto57 Volkswagen responded

Estamos muy contentos de saber que tuvo una experiencia positiva con nuestro equipo aquí en Palmetto57 Volkswagen. Gracias por compartir su apoyo!

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