Paragon Honda

Very happy with my new pilot and the place is awesome and the people very kind the people very kind More

I submitted my trade-in vehicle (an old Civic) for trade-in pricing at KBB.com. I answered all of the KBB questions throughly and honestly and KBB came up with a trade-in value. The KBB app then pre trade-in pricing at KBB.com. I answered all of the KBB questions throughly and honestly and KBB came up with a trade-in value. The KBB app then presented an option by which I could authorize KBB to send the trade-in price quote to Honda dealers in my area. I clicked "YES" and I received a call from Paragon Honda shortly after. The person on the phone encouraged me to make an appointment to have them look at the trade-in vehicle. Paragon Honda also had a late-model certified used car offered on Cars.com in which I was interested. So, since they said they were interested in my trade-in and they had a car I was interested in buying, I made an appointment and went to Paragon. I took time off from my own work to go in to Paragon. The quote on my trade-in was not a lot of money, but would have lowered the price of a new car by a few thousand dollars. I was told by the Paragon employee over the phone: "We usually honor the quote that the KBB app gives out." I went to Paragon Honda and, while I test drove the car I was considering buying, Paragon had one of their techs inspect my car. I was then told that they would offer me ZERO on my trade-in vehicle. They presented me with a form on which every defect of the old car (each of which I had disclosed on the KBB app -- scratches, dents, a broken power window) was given A GROSSLY INFLATED REPAIR VALUE. For example, two of the doors have medium depth scratches that will require re-finishing. The clear coat is scratched off and you can see the white undercoat. On Paragon's form, the doors were list as MUST BE REPLACED. The trade-in offer was a BAIT-AND-SWITCH. Paragon Honda's conduct was unethical. They wasted my time. Also, the vehicle I was interested in buying -- which was listed as a "Honda certified" used car, had a defect that was not disclosed when they listed the car on Cars.com. The mud guard that protects the underside of the engine from mud, water and debris was MISSING. If I had wanted to buy that car I would have had to either buy the car without the part or wait for a replacement part, which Paragon did hot have in stock. Overall, a very negative experience. The people involved were dishonest. I will never go back to Paragon Honda. More

Excellent service and precise within my budget as well. Thank you looking forward to keep making business. Thank you looking forward to keep making business. More

It’s great dealerships I’ve been dealing with paragon for the past 22 years the past 22 years More

it was a very good experience everyone is very friendly and very efficient a good place to buy a car I recommend it and very efficient a good place to buy a car I recommend it More

PARAGON HONDA HAS A NEW PROCESS WHERE MY SALESPERSON, LARRY ABREU, WAS ABLE TO ASSIST ME COMPLETELY BY HIMSELF FROM BEGINNING TO END. IT WAS A REALLY PLEASANT EXPERIENCE BECAUSE HE SOLD ME MY LAST TWO CA LARRY ABREU, WAS ABLE TO ASSIST ME COMPLETELY BY HIMSELF FROM BEGINNING TO END. IT WAS A REALLY PLEASANT EXPERIENCE BECAUSE HE SOLD ME MY LAST TWO CARS AND I'M ALREADY CO.FORTABLE WITH HIM. THANKS LARRY AND THANKS PARAGON HONDA! More

Mr. Paulino was very patient and professional throughout the entire transaction. In addition, he was very knowledgeable and helpful whenever I had questions. He and Paragon Honda helped get me a great deal the entire transaction. In addition, he was very knowledgeable and helpful whenever I had questions. He and Paragon Honda helped get me a great deal that fit my needs. I will definitely seek Mr. Paulino's help in the future! I'll also recommend his services to my friends and family. Thank you Andres! More

PARAGON HONDA HAS A NEW PROCESS WHERE MY SALESPERSON, HELEN SALCEDO WAS ABLE TO ASSIST ME COMPLETELY BY HERSELF FROM BEGINNING TO END. IT WAS A REALLY GREAT EXPERIENCE BECAUSE SHE ANSWERED ALL MY QU HELEN SALCEDO WAS ABLE TO ASSIST ME COMPLETELY BY HERSELF FROM BEGINNING TO END. IT WAS A REALLY GREAT EXPERIENCE BECAUSE SHE ANSWERED ALL MY QUESTIONS AND CONCERNS. SHE WAS VERY PROFESSIONAL, ORGANIZED AND MADE THIS PROCESS FUN. THANKS SO MUCH HELEN AND THANKS PARAGON HONDA! More

Siva is professional polite and helpful person They gave me a fair deal I will recommend friends and family Thanks me a fair deal I will recommend friends and family Thanks More

She was the best sale consultant i’ve ever meet, thank you for everything. See you next time you for everything. See you next time More