
Paragon Honda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Paragon Honda dealership has proveded outstanding customer service. Esa and Mike Adovic, was very helpful!! both addressed all of our concerns in purchasing our first Honda. Going forward we will al customer service. Esa and Mike Adovic, was very helpful!! both addressed all of our concerns in purchasing our first Honda. Going forward we will alwasy purchase from them.I would recomend if you are shopping for used or new car.Paragon honda is the place to go. More
Buying a car is not a fun thing, however the experience at Paragon was really bad. I went there with my father to buy a used car and after 2 days of visiting we decided on the car we wanted. Once in the o at Paragon was really bad. I went there with my father to buy a used car and after 2 days of visiting we decided on the car we wanted. Once in the office to purchase the car, another sales person came out and gave us a smile and told us he sold the car to another person. I want to say 1st that was not professional to have a 3rd party sales person give us that bad news and second for the dealer to waste our time. We will never go back there again, since we don't trust what the sales people are telling us. You don't waste an entire day in making a buyer test drive a car after looking at cars for 2 days, to tell him at the moment of sale the car has been sold to someone else and smile about it. More
Buying a car is not a fun thing, however the experience at Paragon was great. The team there was amazing and went above and beyond to make the experience excellent. In today's in age, most companies do at Paragon was great. The team there was amazing and went above and beyond to make the experience excellent. In today's in age, most companies do not truly believe in customer service, however Paragon Honda and the Sales team (Kevin and Arial) ensured that a happy customer was above all else. I would send anyone to this dealership. More
I went to look at certified Hondas over the weekend with my family, and was greeted by Sultan who immediately understood the quality of car I was looking for. He called me back the following day with a reas my family, and was greeted by Sultan who immediately understood the quality of car I was looking for. He called me back the following day with a reasonable offer on the type of car I wanted. I went back and took a test drive. Sultan was friendly, curteous, and knowledgeable. Most importantly, he was very patient in answering all the questions I had about the car and safety concerns. When it came down to the paperwork, Glenny was also very professional and worked with me on getting my interest rate down so that I could drive away with my car. Although the people I dealt with were very nice, and a few others as well, some of the guys working there seemed to have a real attitude problem. It had been a long evening trying to get everything in order so that I could drive away with my car. The least they could have done was offer some coffe, or ask if there was anything I needed. I had my 8 year old son with me, and I know a dealer is not a playground, but for future reference, Honda Paragon might consider having some snacks around when families stop by with their kids. Thank you Sultan and Glenny for your courtesy and professionalism. More
Devon Jordan (manager) and Andres Sanchez (my sales person) were both wonderful to deal with. They fought for me until the end and made sure that everything was to my satisfaction. Their service is i person) were both wonderful to deal with. They fought for me until the end and made sure that everything was to my satisfaction. Their service is impeccable. If you are in the market for a Honda or Acura, these the people you need to see. They will treat you with respect and do their very best to take care of your needs, as they did for me. Evelin, the delivery coordinator, was also very informative and her step-by-step introduction to all the features was a great way to get to know my new vehicle. Thank you Devon and Andres! More
Before I start my review, I’m not affiliated or related to any of the sales people at Paragon Honda. My wife and I were very, very pleased with our experience at Paragon Honda. We purchased a 2012 Honda Pi to any of the sales people at Paragon Honda. My wife and I were very, very pleased with our experience at Paragon Honda. We purchased a 2012 Honda Pilot 4WD Touring model. Our Sales rep was Andres Sanchez. He is very courteous, knowledgeable, and super professional and goes that extra mile. I especially was appreciated with his patience because I have a 15 month old baby and Andres professionalism really, really shines. He should be a role model for other salesman. Paragon Honda provided my baby with a coloring book and some cartoon stickers which many dealerships do not do at all. They also provided refreshments for my wife and me and again many dealerships do not provide that type of service. Going back to the sale; Andres multi-tasks and which impresses me because his timing is perfect. Most sale reps will step away and forget about you, be not Andres, he somehow time manages himself like a human watch and I never have to wait for him, he is very prompt. My test drive with my vehicle was excellent too. Andres was very informative on the vehicle, he showed me every gadget and what they are used for. As far as my negotiation goes, it was the most painless process of the entire transaction. My wife and I were so satisfied with the purchase price of the vehicle which took only about 20 minutes. My trade in was also easy because I knew what I wanted in price and Andres work with the numbers and that too was a very easy and painless process, he gave my wife and I a very fair price. One last note: the day of pickup, there was a freak snowstorm in late October and I was not comfortable driving my vehicle home obviously a brand new vehicle, Andres Sanchez was super kind and made sure the vehicle was safe dry and cleans for me to pickup the next day which was a relief. Most dealerships won’t do that and will say it’s tough and suck it up and go, but not Paragon Honda, they will work with you and provide you the best customer service. If you decide to buy a Honda, please see Andres Sanchez at Paragon Honda 1st, they have a very nice and super clean facility and the people there are very friendly and always smiling. That’s probably why they are the Number 1 Dealership in New York. Thanks again Mr. Andres Sanchez and Paragon. Also, I’m and recommending them to my family and friends too and you can bet on that. More
Bought Honda civic recently. Went from New Jersey to buy this car. Car is clean as shown and described. Priced lowest of all dealers of this kind. Good inventory and you would not disappoint going to this p this car. Car is clean as shown and described. Priced lowest of all dealers of this kind. Good inventory and you would not disappoint going to this place. Sultan (sales rep) was really caring for customer issues and very helpful. Joe Carusone is very understanding and friendly to deal with the customer issues. Thanks Sultan and Joe to make my purchase a memorable one. I will recommend going to this place. More
I had an overall really bad and unsatisfied experience with my recent purchase of a certified pre-own Honda Accord 2008 EX-L on 10/30/11. There were so many issues (interior lights not working, remote k with my recent purchase of a certified pre-own Honda Accord 2008 EX-L on 10/30/11. There were so many issues (interior lights not working, remote key not working, wrong rims, mirror broken,etc) with this “certified” car that supposedly passed the 150 points Honda Certification Inspection. I still did not get any explanation on why a certified car that passed the 150 points inspection would have so many problems. I had to go back and forth 5-6 times to the dealer to try to get those issues fixed. It was not after 10+ days and a complaint letter to the general manager Brian Benstock, before the all the issues have been fixed. And to make things worse, they scratched the right front bumper twice and the right headlight once when the salesperson took the car to fix. The salesperson Vicky Vien was overall not bad. She’s personable, respectful, and seemed willing to try to help. Too bad every decision seems to need to go through the manager Rafael Rodriguez. One only bad thing is that she should have checked to make sure all the issues on the car has really been fixed before telling your customer that the car is ready to be picked up. The manager Rafael Rodriguez, on the other hand was not personable, nor respectful in my experience. One thing that I do want to compliment them about is that the management seemed like willing to try to help. After a complaint letter to the general manager Brian Benstock, he immediately addressed the issues to different departments and they quickly fixed the remaining issues with the car. However, they were unwilling to renegotiate the price although the car was longer in the condition when I agreed to the price for car. Not to mention that I had to go thru so much trouble. Overall, I am not satisfied with my experience with Paragon Honda. I will not recommend them to my friends or families. More
We just purchased a used Honda CR-V and had an excellent experience. Juan, Rafael and David were all very friendly, knowledgeable and professional and worked hard to get us a vehicle that we liked and to g experience. Juan, Rafael and David were all very friendly, knowledgeable and professional and worked hard to get us a vehicle that we liked and to get us a good trade-in value. Plus the pricing and inventory is superb. We would recommend this dealership to friends. More
The employ Bark, help us in all aspects during the purchasing. Also he was friendly and very respectful with us. He is a very nice person to make business with. We really appreciate his kindness. purchasing. Also he was friendly and very respectful with us. He is a very nice person to make business with. We really appreciate his kindness. More