Paramount Kia of Asheville

Added $2499.00 Car warranty to my new car purchase First off I have bought a total of 3 new cars and 1 used car from this dealership. This last new car purchase was the only time I ever had a extended First off I have bought a total of 3 new cars and 1 used car from this dealership. This last new car purchase was the only time I ever had a extended car warranty added without telling me. I never thought in a million years this dealership would try and do me bad like that. Be very careful what you sign and do not let them rush you through when signing for your loan. First off you sign all the paperwork on a giant size table TV screen so you are hurrying through all the signing and not once did the business manager Brian Carter tell us about the $2499.00 warranty that he added. The only way I even knew about this coverage was because the extended car warranty place mailed me information about my new coverage purchase in the mail. I was also told by Brian that he would mail me a cancellation form but he did not he mailed me a pamphlet on the warranty he had added. I then had to email him again requesting the cancellation form I finally got it back and faxed and emailed it back to him. I am still waiting to see if the amount get refunded back to my car loan which by the way made my car payment increase monthly because of this being added. Once it is refunded back to my car loan the monthly car loan payments will stay the same since it was sent in originally with the loan amount to the bank which I am not happy about either. UPDATE- THE DEALERSHIP HAS DONE NOTHING TO RESOLVE THIS ISSUE. BUYER BEWARE More

Excellent Service Mike Newman was very helpful with the purchase of my new Kia Sportage. He had the exact vehicle I requested when I arrived and made the whole experie Mike Newman was very helpful with the purchase of my new Kia Sportage. He had the exact vehicle I requested when I arrived and made the whole experience very easy. This is the second Kia I have purchased at Paramount Kia and will continue to refer family and friends to this dealership. Thank you so much!! More

Best Service Mike Newman was simply amazing. He helped me find something i loved and in my price range. He was very friendly and not to pushy. Mike Newman was simply amazing. He helped me find something i loved and in my price range. He was very friendly and not to pushy. More

New car purchase Great experience everybody there was wonderful Mike Newman was the one I dealt with he did a wonderful job. Thank you Great job guys a Great experience everybody there was wonderful Mike Newman was the one I dealt with he did a wonderful job. Thank you Great job guys a More

Thank you I came by just to talk had no idea I'd leave with a vehicle that I really wanted. You work magic for me and I say thank you. I came by just to talk had no idea I'd leave with a vehicle that I really wanted. You work magic for me and I say thank you. More

Made my Lease Easy and Fun Jodi was such a pleasure to work with. She was oriented in making this transaction as easy as possible and spent a lot of time running down all the l Jodi was such a pleasure to work with. She was oriented in making this transaction as easy as possible and spent a lot of time running down all the little details that needed to be dealt with. Some other dealers have put that sort of work on me, so I really appreciate her efforts. She's friendly and easy to talk to and advocates for her customer where she can, and explains the paperwork she is responsible for, rather than dismissing it with a simple "sign here." This is my third Kia and the second one I have acquired from Paramount, and my wife owns one she got from them too. They must be doing something right. More

the dealership that helps everyone they can I have now added 2 people in finding their way to Paramount Kia. They both received excellent service from Mike Baxley he was able to get my mom and h I have now added 2 people in finding their way to Paramount Kia. They both received excellent service from Mike Baxley he was able to get my mom and her best friend in brand new cars. the opinion of all involved is there is no better place to get a car More

Fulfillment of Good Referral and Vehicle of Choice Thank you, Alecia, for referring Nate at Paramount Kia of Asheville. After a number of negative and fruitless experiences with other dealers, it was Thank you, Alecia, for referring Nate at Paramount Kia of Asheville. After a number of negative and fruitless experiences with other dealers, it was extremely satisfying to go to Paramount, meet Nate, explain the end goal, as well as the financial capability..., and not be pushed in a direction we were not going or could not meet financially. Thank you, Nate, for the continuous generosity of your understanding and patience that was so needed as we walked through the process of reimbursement from the insurance company. Your knowledge of the vehicle, what was needed to walk through the sales process, and the willingness to search for information that was not always at your fingertips made the sales experience more comfortable and secure. The frosting on the cake is definitely your thoroughness of covering every detail needed to satisfy the sale. Thank you, Paramount Kia of Asheville, for having a receptive staff and an incredible team, which made our experience better than what we expected; especially the generosity offered when there was an obstacle. It is very cool to have an affirmative thought and feeling about finding the right car - a lovely Kia Sportage - and the person/people involved with the sale - Nate/Paramount Kia of Asheville. More

I’m very picky and I left with a car Went on a holiday.. my insurance company was closed, my bank was closed, I had nothing but cash on my person. The salesman I had made it happen! From Went on a holiday.. my insurance company was closed, my bank was closed, I had nothing but cash on my person. The salesman I had made it happen! From helping me find a car to teaching me how to work an ATM lol I would do business here again!! More

Wonderful People This is our second time here we were looking to trade for lower miles. Everyone we met here seemed to sincerely care about each other and the customer This is our second time here we were looking to trade for lower miles. Everyone we met here seemed to sincerely care about each other and the customers. It was truly like being with family. No pressure just honest feed back and help. Jodi listened to our needs and Jordan was great explaining the paperwork. Not sure who all else was involved, we did speak with Josh Flowers and Josh Dehart who both were wonderful to talk with. Thanks! More