Paramount Kia of Asheville

Friendly & Great Customer Service I want to express my sincere appreciation to John Miller for his time and assistance in helping me with purchase my car. He was very helpful and knowl I want to express my sincere appreciation to John Miller for his time and assistance in helping me with purchase my car. He was very helpful and knowledgeable. Great Experience. Thank you More

Friendly and very helpful Jodi was very customer focused with me and asked alot of questions to determine what my needs were for a vehicle. When I asked about leasing vs. buyi Jodi was very customer focused with me and asked alot of questions to determine what my needs were for a vehicle. When I asked about leasing vs. buying, Jodi was very knowledgeable on both topics and that ultimately lead me to consider leasing. The finance people were also very keen on helping me to obtain a lease of a 2017 sportage under terms that fit my budget. Overall, I would definitely recommend bot Jodi and the dealership to my friends and acquaintances More

SHEPPARD MAKES IT INTERESTING Bought a 2017 Soul, Martin Sheppard made the whole experience a lot less painful. Buying a car from Sheppard was the absolute best buying experience Bought a 2017 Soul, Martin Sheppard made the whole experience a lot less painful. Buying a car from Sheppard was the absolute best buying experience I have had in all my years of buying cars. Thanks Sgrppard, you are awesome. The dealership has got a star with you. More

Great car and sales Thanks for making the deal happen on a great Sportage. Mike and the finance dept were very helpful. Very low pressure and a friendly place! Thanks for making the deal happen on a great Sportage. Mike and the finance dept were very helpful. Very low pressure and a friendly place! More

Great place to buy a car. I was a little nervous when I got there but once I met Martin Sheppard I felt a lot more comfortable. He is a great guy to deal with and answers all y I was a little nervous when I got there but once I met Martin Sheppard I felt a lot more comfortable. He is a great guy to deal with and answers all your questions. He is not a pushy sales person . If you are looking to buy a car look for Martin Sheppard. Thank you Martin. I love my new car. More

Very inviting and non-pressure to buy, although encouraged! I drove through parking lot looking at the vehicles available for purchase. I had not intended to buy, just review inventory. Jody reached out to me I drove through parking lot looking at the vehicles available for purchase. I had not intended to buy, just review inventory. Jody reached out to me with offers that existed for that day. I stated my need and expectation based on the commercial advertisements which was received initially with a positive response after Jody spoke with her manager. Overall my experience was good. The only negative I have is that the manager was not as receptive for the deal I initially asked about when I consented to buy my vehicle and insisted upon the deal. And, negotiation was uncomfortable and I no longer had any trust for the transaction. I consider this sneaky and deceptive to get me to the stage and point I was about to buy. I did get the deal I wanted and asked for in the end. Jody was excellent to deal with, friendly, trustworthy and inviting. Not my first time at the rodeo. So be aware of your needs and plans before you consent to deal with Paramount Kia. I would recommend purchasing from this dealership as long as you know your budget and have planned your dealing prior to any interaction. More

Be sure to ask questions and seek clarification! I ended up leasing a new Kia Soul after two visits, and I'm pleased with my car. However, I feel like concepts like turning in my old car (which was l I ended up leasing a new Kia Soul after two visits, and I'm pleased with my car. However, I feel like concepts like turning in my old car (which was leased), different leasing terms, etc. were either poorly explained or explained differently depending on who I was talking to. At one point, it was suggested that I maintain two leases at once- one for my old car, one for my new- and that I couldn't simply turn in my old car. I was told I had to pay the turn-in fee for my old car before being reimbursed (since I was beginning another lease with Kia) but then I was told that the fee was actually waived/not applicable. Had I not done my research and asked questions for clarification, I feel like I would have overpaid or been in a far more complicated situation than necessary. In the end, everything worked out. Just be sure to do your research, ask questions, and read everything before you sign it. Everyone there was attentive, patient, and personable, but there were instances of staff maybe not knowing all the right information. Prior to now, my previous car (a '14 Kia Soul) was serviced here, and I had very positive experiences with their servicing department. I'll obviously be taking my new car there for future appointments. More

Customer service This makes 3 cars bought through this dealership. Always top rated customer service. Will be a dedicated customer long term. Thank you Mike Baxley w This makes 3 cars bought through this dealership. Always top rated customer service. Will be a dedicated customer long term. Thank you Mike Baxley was the best! More

The fastest and easiest car buying experience ever!! I knew what car I was interested in. I filled out the credit information and had to go home and get some verification documents. While driving home I I knew what car I was interested in. I filled out the credit information and had to go home and get some verification documents. While driving home I received a call saying my loan was approved. When I returned we sat down and signed the paperwork. The total time that I spent at the dealership was less than 1 1/2 hours. I would highly recommend getting your vehicle at this dealership. I own a second car and we have it serviced at the main lot. Paramount Kia is our preferred car place. More

The BEST! The best experience we've ever had at a dealership. Ronald was informative, very knowledgeable, relatable.... it was an excellent overall experience. The best experience we've ever had at a dealership. Ronald was informative, very knowledgeable, relatable.... it was an excellent overall experience. If you are looking to purchase a vehicle specifically a K900 GO SEE RONALD. You won't be disappointed. More