Paramount Porsche Volvo VW

I had a great experience with the dealership. All of the staff were friendly and helpful. I especially appreciated my salesman, Noah. He was very easy to engage with. All of the staff were friendly and helpful. I especially appreciated my salesman, Noah. He was very easy to engage with. More

Gates was amazing to work with. It was very clear and professionally presented/ handled. Would recommend Paramount It was very clear and professionally presented/ handled. Would recommend Paramount More

My daughter spent a great deal of time searching for the perfect car and ultimately found it at Paramount Automotive in Hickory, NC — nearly a five-hour drive from where we live. From the very beginning, th perfect car and ultimately found it at Paramount Automotive in Hickory, NC — nearly a five-hour drive from where we live. From the very beginning, the team went above and beyond to support her purchase and ensure her satisfaction. During the test drive of the 2024 Volkswagen Jetta, she noticed an issue with the electronic sunroof. The salesman, Gates Walters, assured her it would be addressed while the paperwork was finalized. Unfortunately, the repair could not be completed that same day. We brought the car home with the plan to have the repair completed locally, but when the nearest Volkswagen dealership declined to perform the work, Paramount Automotive immediately stepped in. They provided her with a loaner car and personally drove her Jetta back to Hickory to complete the repair, leaving her with reliable transportation in the meantime. What followed was a lengthy process — the repair ended up taking more than two months. Throughout that time, the dealership stayed in contact and ensured she had a dependable vehicle to drive. Ultimately, Rudi, the General Sales Manager, reached out to express concern about the reliability of the repair and her long-term peace of mind. Rather than return a vehicle they could not fully stand behind, the dealership went the extra mile to make things right. They worked diligently to locate a comparable option and ultimately placed her in a brand-new 2025 Volkswagen Jetta with the same features and significantly fewer miles, since it had never been owned. We would especially like to thank Gates in Sales for his professionalism and care, Frank in Service for his persistence and support, and Rudi in Sales Management for his leadership and integrity throughout this entire process. This level of integrity, professionalism, and customer care is truly rare in today’s marketplace. Paramount Automotive not only safeguarded my daughter’s investment but also demonstrated a genuine commitment to her safety and satisfaction. I would highly recommend them to anyone considering a vehicle purchase. More

Fox was great to facilitate my purchase. I called after researching the Lexus available and within 2 hours I was driving my new Lexus. I called after researching the Lexus available and within 2 hours I was driving my new Lexus. More

Jesus made our purchase as easy and efficient as possible. We were able to get the vehicle we wanted and any problems we had taken care of before purchase. He showed us all the options we had and possible. We were able to get the vehicle we wanted and any problems we had taken care of before purchase. He showed us all the options we had and what the best choices would be. It worked out great for what we were needing and looking for. I would highly recommend the staff here as they are all very nice and easy going. Thank you again for all the help with our purchase! More

I had a great experience purchasing a new to me vehicle. I was a little disappointed about the trade in value. I was a little disappointed about the trade in value. More

Jesus, and the rest of the team, were amazing to work with!! I buy and trade a few cars a year and I would have to say this experience ranks as one of the highest I could recommend! Do yourself a favor a with!! I buy and trade a few cars a year and I would have to say this experience ranks as one of the highest I could recommend! Do yourself a favor and give Jesus, and Paramount Volvo, the opportunity to WOW! you!! You won’t regret it!! More

Fox was super professional, very knowledgeable and easy to work with. Anytime an issue arises it’s an opportunity to win or lose a customer forever. Fox handled my issue(s) with confidence and ease ensurin to work with. Anytime an issue arises it’s an opportunity to win or lose a customer forever. Fox handled my issue(s) with confidence and ease ensuring he would assist in having one car repaired while mailing me a missing personal item and agreeing to correct a mistake in the actual purchase, showing me I was a very valued customer. In turn I have told many people - I actually used Fox as an example of exemplary salesmanship and how we should strive to hold ourselves and conduct business in my field with my team and others. More

Fox provided effective communication about our options via phone and text prior to arrival. We were able to commit to a deal that we were happy with, apply for financing prior to arrival, and keep the del via phone and text prior to arrival. We were able to commit to a deal that we were happy with, apply for financing prior to arrival, and keep the delivery experience as short as possible. A great experience! More

Great experience in leasing our 2025 VW Tiguqn SE RLine ! Will definitely purchase another vehicle from them in the near future! Jesus Gomez was our salesman and he did a FANTASTIC Job in getting us the Will definitely purchase another vehicle from them in the near future! Jesus Gomez was our salesman and he did a FANTASTIC Job in getting us the absolute best deal! Thank you Jesus Gomez!! Thank you again! Mark F More