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Paramount Porsche Volvo VW
Hickory, NC
2,075 Reviews
Paramount Porsche Volvo VW is owned and operated in Hickory, NC and is part of the Paramount Automotive Group. We provide our customers a dealership that has developed a reputation for superior service. We do business by the Paramount philosophy based on “GR 101” or the Golden Rule: Always treat other people as you would want to be treated and always endeavor to do what is right and fair.
We have a qualified and knowledgeable sales staff with the training and dedication necessary to provide customers with the information that makes purchasing decisions those that bring lasting joy.
Trustworthy, reliable service and repairs by our highly skilled service technicians.
We also have a staff of caring Paramount car financing experts who work hard to provide exceptional rate loans, made possible by our high volume buying power, and offer special financing packages for bad credit buyers who have had credit problems but still deserve the right to car ownership.
Stop by today and see the Paramount difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 2,075 reviews
July 04, 2018
Over the top! Thank you to Ernie for being upfront and honest. My experiment to purchase a new car could not have been better. He gave me great advice as well and w Thank you to Ernie for being upfront and honest. My experiment to purchase a new car could not have been better. He gave me great advice as well and was extremely accommodating when I needed to add the hitch less than a week later. Ernie also followed up multiple times to ensure everything had gone well. The only change I would make to the dealership procedures is during the finance process. I’d recommend Sending a potential buyer the extra warranty information in advance. I did not like being put on the spot to make those types of decisions without having the time to do some thoughtful research. This part of the experience felt very sales pushy. I do not remember the name of the employee who handled this. Thanks again to Ernie. My score of 4 stars is only a reflection of the financing/warranty selection part of the experience. More
by JessQ
Employees Worked With
July 02, 2018
A Very Positive Experience We were stressed and needed a new car immediately. The experience with Todd was calming, informative and helpful, leading us thoughtully to the right We were stressed and needed a new car immediately. The experience with Todd was calming, informative and helpful, leading us thoughtully to the right selection. More
by Happybuyer
Employees Worked With
Colton Tannenbaum, Todd Hardin
June 30, 2018
My experience was positive and my expectations were met My sales person was polite well mannered and not pushy and when I had a concern with the vehicle that I did purchase you did everything possible to a My sales person was polite well mannered and not pushy and when I had a concern with the vehicle that I did purchase you did everything possible to assist me and the end result of my experience was to be able to walk away with a new vehicle and a satisfactory experience Ernie Took my phone call on a Sunday on his day off and did whatever he could to help me in the situation that we found ourselves in with the vehicle that I have purchased and he followed through very promptly the next business day and resolving our issues More
by Marcelo
Employees Worked With
June 30, 2018
Three excellent experiences at Paramount VW Todd Hardin at Paramount VW completely solidified my family’s relationship with the dealership. He was kind, helpful, and most importantly, completely Todd Hardin at Paramount VW completely solidified my family’s relationship with the dealership. He was kind, helpful, and most importantly, completely honest throughout the entire process. This is the second VW I have leased through Paramount, and my brother has leased through Paramount as well. Can’t thank these folks enough for their integrity and help. Lack of integrity and honesty is what has driven me away from my local VW dealers, and Paramount’s way of doing business has led me to recommend them countless times. Thanks so much for your excellent service, Paramount VW! More
by cmsale
Employees Worked With
Finance representative named Michael - can’t remember his last name. , Todd Hardin
June 26, 2018
Great dealership to recomend Overall experience was great. Huge selection of pre owned cars that were nice and clean. Salesman was a joy to work with and was very knowledgeable on Overall experience was great. Huge selection of pre owned cars that were nice and clean. Salesman was a joy to work with and was very knowledgeable on all the cars we took for a test drive. More
by Chasin9
Employees Worked With
Todd Hardin
June 26, 2018
Awesome Dealership! David West was an absolute pleasure to work with. His approach to selling cars is not pushy and made the process of purchasing a car painless. We've David West was an absolute pleasure to work with. His approach to selling cars is not pushy and made the process of purchasing a car painless. We've had the car a week and have already received exceptional customer service from David & Caleb. We would definitely recommend this dealership & David! More
by JADE721
Employees Worked With
Caleb Pletcher, Colton Tannenbaum, David West
June 26, 2018
Such an easy buying experience Very satisfied customers! We bought a car for our family and felt like their no-pressure, friendly dealership was in business to have excellent custom Very satisfied customers! We bought a car for our family and felt like their no-pressure, friendly dealership was in business to have excellent customer service. I didn’t feel like they wanted to waist my time or sell us something we didn’t want. We would definitely recommend Paramount to our friends. More
by Travis
Employees Worked With
David West
June 22, 2018
Good experience We had a good experience buying a pre-owned vehicle at Paramount. Jacob Ramella was enjoyable to work with, made himself accessible, and delivered goo We had a good experience buying a pre-owned vehicle at Paramount. Jacob Ramella was enjoyable to work with, made himself accessible, and delivered good customer service. The overall buying process was efficient and handled timely. The only caveat would be that we had to challenge the business office on the initially offered financing, as the rate was significantly higher than the national average for our excellent credit, and we were disappointed when it appeared that, but for our own initiative and understanding of the rate to expect, Paramount’s rep had not challenged their chosen lender on the rate. When we did so, it was promptly revised. More
by RecentBuyer
Employees Worked With
Jacob Ramella
June 21, 2018
Making buying a Car Easy My neighbor, my partner and I bought 2 brand new Alltracks about a month ago from Ernie at Paramount Volkswagen in Hickory. We found the two vehicles My neighbor, my partner and I bought 2 brand new Alltracks about a month ago from Ernie at Paramount Volkswagen in Hickory. We found the two vehicles we liked online and made a deal to buy both of them the following Friday. Ernie was attentive and quick to respond making the process simple and easy. We inquired abut the Vehicles on a Saturday @ 5:30 and were not expecting to hear back until Monday. Low and behold we received a phone call from Ernie at 9:30 that night. WE agree to figures right then and called him Monday to get all the paperwork started. We made the 300 mile trek that Friday, and when we arrived, both vehicles were ready and waiting. They had all the paperwork ready and made the process simple and painless. I would highly recommend this dealership to all my friends and family and When I am ready will probably be making the 4.5 hour trek from Wilmington back there to buy my next VW. More
by Tig@rate
Employees Worked With
June 18, 2018
Tremendous Service The team at Paramount was tremendously helpful and went above and beyond. Since I was buying from out of town, Rudi and Ernie made this experience a p The team at Paramount was tremendously helpful and went above and beyond. Since I was buying from out of town, Rudi and Ernie made this experience a pleasure and made the trip worthwhile. More
by BV14
