Paramount Porsche Volvo VW

Exceptional! My husband and I haven’t bought a car from a dealership in over 15 years; however, our experience at Paramount Automotive was exceptional! Ernie and t My husband and I haven’t bought a car from a dealership in over 15 years; however, our experience at Paramount Automotive was exceptional! Ernie and the VW staff went out of their way to get us just the car we wanted and they couldn’t have been more professional and kind n the process. When there was a delay in getting some after-Factory parts in (therefore pushing back our pickup date) Ernie was considerate of our time and holiday schedule by keeping us informed and up-to-date. When paperwork time came, Colton was so informative and patient with our questions in the process. We never felt uncomfortable or uninformed throughout the entire test-driving/buying process. We recommend Paramount Automotive to anyone in the car buying process! You won’t regret it! More

Second Volvo XC90 Purchase This was by far the very best experience i have ever had purchasing a new car. Both Ernie and Rudi were honest and worked very hard to structure an a This was by far the very best experience i have ever had purchasing a new car. Both Ernie and Rudi were honest and worked very hard to structure an aggressive deal. It was well worth the drive from Winston-Salem to Hickory and would recommend them with 100% confidence. More

Fast, friendly no nonsense. I told Ernie what I needed and what I was able to do and he was able to get the job done! I would definitely recommend Ernie and the team at Paramount I told Ernie what I needed and what I was able to do and he was able to get the job done! I would definitely recommend Ernie and the team at Paramount.. More

Best dealership experience My husband and I (along with two kids) recently purchased a Volvo XC60. David was so easy to work with. He made the test driving experience relaxed My husband and I (along with two kids) recently purchased a Volvo XC60. David was so easy to work with. He made the test driving experience relaxed with no pushing and we didn’t feel like he was in a rush or we were inconveniencing him. We had to take to drives for each vehicle so my husband and I could both know what we were getting. We returned the next day to purchase and the entire experience was easy and positive. We would definitely purchase from him again. More

Lovley! Joey was friendly, easy, enthusiastic and he knew his cars. Working with him was a comfortable and exciting experience. His excitement about features Joey was friendly, easy, enthusiastic and he knew his cars. Working with him was a comfortable and exciting experience. His excitement about features on the cars got us excited. He was a good listener and seemed to anticipate our questions and concerns. Caleb was dynamite. He and Joey communicated well and worked well as a team to get us the car for the price and payment that we were comfortable with. No pressure, just genuine help and excitement. He was about getting the job done. We liked that. Colton was professional and efficient. He, too, was a good listener and clearly sought to meet our needs. If I had one critique of the experience it would be the discrepancy between the number of miles showing on the odometer and the number noted on the contract. The contract number was less by about 145 miles. I inquired about this difference and was assured that we would not be charged overage as a result and would actually be reimbursed if necessary, when our lease is up, but nothing was noted in writing, which left me feeling like the issue was not resolved. I will probably follow up again just to ease my mind. Overall, however, these men made the car buying experience truly a walk in a beautiful park. I recommend them highly. More

Professional and Customer Driven Ernie and his team have an excellent demeanor while having the utmost attention to my wish list. Exceptional listeners that drive bottom line results Ernie and his team have an excellent demeanor while having the utmost attention to my wish list. Exceptional listeners that drive bottom line results!! Thank you Ernie and your entire Team. More

Buy a car with ease David West helped us with our used car purchase 2017 Jeep Grand Cherokee TrailHawk. He was wonderful to work with, easy to talk to and made fast work David West helped us with our used car purchase 2017 Jeep Grand Cherokee TrailHawk. He was wonderful to work with, easy to talk to and made fast work of a typically arduous process. Five stars! More

From a Jetta to an Atlas Took my Jetta in for Recall work, (love my Jetta). We looked around at the new suv's. Got to talking to David and he answered our questions and was ve Took my Jetta in for Recall work, (love my Jetta). We looked around at the new suv's. Got to talking to David and he answered our questions and was very helpful. Went back a few days later to look some more. David was very polite and friendly. No one was pushy and that's a plus. Found the Atlas I wanted and I love it. Everyone we dealt with was wonderful! Thanks Paramount! More

Love my new bug! Paramount VW, Efficiency accompanied by courtesy is a rare combination in today’s work world. The courtesy extended to me every time I have any inter Paramount VW, Efficiency accompanied by courtesy is a rare combination in today’s work world. The courtesy extended to me every time I have any interactions with your dealership is impressive because of its rarity. Such assistance and courtesy is refreshing and should become more widespread. I just thought you would like to know how helpful and appreciated your staff are every time the need arises! The staff are kind and helpful and knowledgeable. I bring my 2009 beetle there for service and have always been pleased. A few months ago I was waiting on my beetle and I was looking at the new ones. Todd Hardin asked if he could help me....welll you know how that goes. Told him no thanks and that was that. Then I had a question....that’s when it began....lol To make a long story short....Tom listened to me and what I was looking for and what I wanted. You see I was looking but not really looking if that makes any sense. During the next month he would call and check in to let me know he had me in mind and wasn’t giving up. Then I get “the call”....he has the perfect car for me ...everything I’m looking for...there is a nice lady trading it in now and he wants me to be the first to know....it’s not going to last long. I’m thinking typical line.....lol so I go straight to the dealership and test drive it while the lady is still there buying another bug. I would have never believed it if it didn’t happen....lol Due to my schedule I know I must have been a nightmare to work with but Todd was understanding and did everything he could to accommodate my hectic schedule. Many phone calls, texts and emails later I am at the dealership buying my “perfect” Beetle! There was a slight computer glitch during the purchase however the Todd and Colton T. did everything they could to ease the wait. Colton answered the many many questions I had and made recommendations and even saved me a few dollars in the process! Thank you Paramount for your excellent dealership and thank you Todd Hardin for your attention to the details of what I wanted! In every sense of the phrase “A very satisfied customer’....thank you! I LOVE MY NEW BUG!!! Sincerely, Kandi L. Dubuque More