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Paramount Porsche Volvo VW
Hickory, NC
2,075 Reviews
Paramount Porsche Volvo VW is owned and operated in Hickory, NC and is part of the Paramount Automotive Group. We provide our customers a dealership that has developed a reputation for superior service. We do business by the Paramount philosophy based on “GR 101” or the Golden Rule: Always treat other people as you would want to be treated and always endeavor to do what is right and fair.
We have a qualified and knowledgeable sales staff with the training and dedication necessary to provide customers with the information that makes purchasing decisions those that bring lasting joy.
Trustworthy, reliable service and repairs by our highly skilled service technicians.
We also have a staff of caring Paramount car financing experts who work hard to provide exceptional rate loans, made possible by our high volume buying power, and offer special financing packages for bad credit buyers who have had credit problems but still deserve the right to car ownership.
Stop by today and see the Paramount difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 2,075 reviews
January 09, 2016
Evan was awesome! Evan was extremely helpful! He was very educated on the cars we were looking at and found the perfect car for us! Best customer service experience eve Evan was extremely helpful! He was very educated on the cars we were looking at and found the perfect car for us! Best customer service experience ever for a car dealership! More
by Tiffanyhainstock
Employees Worked With
Evan Payne
January 07, 2016
Good experience Buying a car at paramount was an easy experience. They were responsive and helpful every step of the way. From beginning to end, all staff were great Buying a car at paramount was an easy experience. They were responsive and helpful every step of the way. From beginning to end, all staff were great to work with. More
by Car12307532
Employees Worked With
Todd Hardin
January 05, 2016
Very pleasant The rating was given because of the friendly and informative nature of Todd Hardin. He is very knowledgeable of the vehicles. He ensures you have a The rating was given because of the friendly and informative nature of Todd Hardin. He is very knowledgeable of the vehicles. He ensures you have a pleasant car buying experience. More
by new VW 16
Employees Worked With
Todd Hardin
January 04, 2016
I've had better This dealer did several things that I like. The negotiated a red car for me and I agreed to the sale via email and they said they would have it ready This dealer did several things that I like. The negotiated a red car for me and I agreed to the sale via email and they said they would have it ready for me that day. I showed up and found out they sold the red car the day before. I think I should have been notified before I got there. I did all the extra stuff I could to speed up the payment process and I wanted the papers ready for me to sign when I got there. Instead, I spend almost 3.5 hours waiting. I was told the replacement car I choose had mud flaps which was part of the negotiation. After the sale, they said they needed to install them. I didn't care for them to begin with and I would have negotiated differently if I knew they were not already on the car. I was unaware that this car had the technology package. I didn't even know I had a camera until I left the dealer and backed up. I knew it had navigation but I don't think the packages on this car were defined to me very well. I did not like the 300+ miles already on my are and someone else's phone already connected to my new car. The detailing could have been better, the inside windows had dried wets spots all over the front and back windshield, making it hard to see at night. I did not like that I talked about the warranty coverage and when I went to sign papers with finance it changed. It took me several days to decide that I wanted to purchase this car. I received several emails and several phone calls from the dealer in one day. I think that was a bit too much. I think one call or one email would have been enough. The sales person and the receptionist were both contacting me over and over. With that much communication I think they should have known that the red car I wanted was sold first. More
by Not a first time buyer
January 03, 2016
New EOS Great dealership to work with. This was my second time, and since I knew what I wanted it was a quick email, a few calls and I was out on the road wi Great dealership to work with. This was my second time, and since I knew what I wanted it was a quick email, a few calls and I was out on the road with my new EOS. Thanks to Butch for the help and quick response! More
by Angie123
Employees Worked With
Butch Walters
January 03, 2016
Professionalism One of the most positive car buying experiences ever. The dealership exuberates professionalism, proficiency and friendliness from the receptionist, One of the most positive car buying experiences ever. The dealership exuberates professionalism, proficiency and friendliness from the receptionist, car salesman, manager and financial department. Bob was attentive and proficient, with a simple phone call (once I made my decision) he was able to secure financing at an excellent interest rate, complete paperwork and basically have everything prepared once I arrived. Excellent service overall! More
by Blessing
Employees Worked With
Other Employees :
Christopher Williams (Finance Dpt), Caleb Pletcher
January 01, 2016
Outstanding customer service! We all know buying a car can be a huge hassle...not at Paramount! Sales staff is professional, courteous, and focused on the needs of the customer. N We all know buying a car can be a huge hassle...not at Paramount! Sales staff is professional, courteous, and focused on the needs of the customer. No high-pressure sales here! Great experience! More
by Tony S.
Employees Worked With
Evan Payne
January 01, 2016
New Beetle 12/31/15 4th car we have purchased from this dealership...Colton is an excellent salesman...Great, no pressure atmosphere A+! I highly recommend these people. 4th car we have purchased from this dealership...Colton is an excellent salesman...Great, no pressure atmosphere A+! I highly recommend these people. They answered all of our questions and were fair in negotiations...Spot On! More
by Drh13931
Employees Worked With
Brent in Service, Caleb Pletcher, Colton Tannenbaum
December 31, 2015
Volkswagen Passat - Butch Walters Butch Walters was excellent to work with when we purchased out Volkswagen Passat. It was the easiest car buying experience we have ever had. We love Butch Walters was excellent to work with when we purchased out Volkswagen Passat. It was the easiest car buying experience we have ever had. We love our new Passat! More
by jesespo
Employees Worked With
Butch Walters
December 31, 2015
Best experience ever with buying a car Colton was extremely helpful with picking the right car. Its was a great purchase and good experience buying from them. Josh in finance was also great Colton was extremely helpful with picking the right car. Its was a great purchase and good experience buying from them. Josh in finance was also great and helpful. More
by Jahbo
Employees Worked With
Josh Williams, Colton Tannenbaum
