Paramount Porsche Volvo VW

Very quick and friendly staff. When we arrived after our 2hr drive, the car was already parked at the front for us and ready for a test drive! Financial was quick, very understandi When we arrived after our 2hr drive, the car was already parked at the front for us and ready for a test drive! Financial was quick, very understanding and helpful! More

Made the purchase of our new Taos very easy and believe it or not enjoyable. it or not enjoyable. More

I always choose VW Paramount Hickory because the customer service is impeccable! Last Friday was no different; in fact, perhaps the best experience yet. Meeting Andrea Taylor was kismet and the 2022 Taos is service is impeccable! Last Friday was no different; in fact, perhaps the best experience yet. Meeting Andrea Taylor was kismet and the 2022 Taos is absolutely beyond perfect for our family! She saw me earlier than planned and knew I was on a time crunch so she hurried to get me out the door in exactly 2.25 hrs! Most of the time I'd say it takes AT LEAST 3 hours to get into a new or used car. She was extremely informative, warm and caring! She even checked with me later in the day to make sure our family was happy with the vehicle (resounding yes). I am so excited to remain a part of the PVW family and I'm grateful for another wonderful experience! More

We dealt with Andrea and Jesus both during our buying experience. They both were so kind and knew the answer to all of our questions. Andrea was so awesome at helping us get our right price and making s experience. They both were so kind and knew the answer to all of our questions. Andrea was so awesome at helping us get our right price and making sure we were informed in all the decisions we made. I will absolutely be back to this dealership when the time comes to get a new vehicle (hopefully many years down the road). Long story short all of the staff was fantastic. More

I received excellent, prompt, above and beyond service. I was able to conduct most of my business over the phone. With a newborn this made the process so much easier. The staff were all extremely helpful a I was able to conduct most of my business over the phone. With a newborn this made the process so much easier. The staff were all extremely helpful and got me in the exact car I wanted. More

Was looking for a Subaru Outback and already been to several dealers within an hour of Greensboro. Found one at Paramount at a great price. After contacting Paramount Andrea communicated right away And several dealers within an hour of Greensboro. Found one at Paramount at a great price. After contacting Paramount Andrea communicated right away And after a few texts and phone calls, drove the hour and a half and met with Andrea and bought the car. Seamless and best experience I’ve had in buying a car. More

Zachary Pletcher helped me secure my new-to-me 2007 911 S and I couldn't be happier with the entire experience. He was very polite and friendly, made the whole transaction seemless especially from a distanc and I couldn't be happier with the entire experience. He was very polite and friendly, made the whole transaction seemless especially from a distance since I bought the car remotely in DC. He sent me video and photos, followed up on every promise and made me one very happy customer. Would rate an 11 out of 10 and would absolutely refer him to my friends and family. Thanks again Zach! More

My local VW dealer did not call me when new vehicles arrived, so I reached out to Paramount. Andres called me very quickly and we started the purchase process for the 2022 Jetta SE right away over the p arrived, so I reached out to Paramount. Andres called me very quickly and we started the purchase process for the 2022 Jetta SE right away over the phone. Trent and all the other staff were very nice to come in on their day off to help finalize everything. Nice to know that even with the shortage of cars, they went out of their way to help out. And the facilities are awesome there. More

This is a good guy. My residence is almost 400 miles away from the dealership. This was a long distance deal, and those can be fraught with peril. I bought the car si My residence is almost 400 miles away from the dealership. This was a long distance deal, and those can be fraught with peril. I bought the car sight unseen, always an iffy proposition ; in those circumstances, you've GOT to have someone on the other end you feel you can trust. Jesus is that guy. He was totally transparent, very helpful, and willing to go out of his way to deal with my requests. We were in constant communication over a period of several days, I took up a lot of his time, and he was never anything but friendly and helpful. In the end , my new vehicle was delivered to my driveway exactly as it had been represented to me by Jesus. We had a couple of paperwork snags, but in the end it all worked out. Buying a car is often not a fun process; it can be stressful, and you need a salesman that will listen to you, shoot straight with you. Jesus is that guy. I would buy another car from him in a heartbeat. The one I got is looking pretty good, so hopefully that won't be necessary , but it's nice to know I have a friend in the car business. I gave the dealership four stars - overall they were pretty good, but - they did the old " $700 dealer fee" add on to the sales price, which I find disingenuous at best, and frankly otherwise dishonest. To be fair, many, many dealerships do this, but I still don't care for it. It's a practice that needs to stop. 6 /9/2 update I have changed my rating of the dealer to one star . Some experience with the car now paints them in a different light. I still think the salesman was terrific. Not so much the dealer. Three things have angered me - one I mentioned above. 2) The Acura ('14 TSX Wagon - a rare bird) exhibits a very evident pulsing through the pedal under hard braking. We haven't inspected them closely yet , but my local guy sez the symptoms are classic for, and likely are,, warped rotors. I will have to buck up and replace them. Why didnt Paramount do that? They either didn't thoroughly inspect or cheaped out. Either way, not good. 3) Paramount claimed to have installed new tires on the car.. They did- from a retail standpoint, these are new tires.........Yokohama Tournantes, a decent quality tire. But they are very very old new tires. Production date of 2016.  They are old, and hard, do not ride well, and are LOUD. Obnoxiously loud.. Why would you put six year old tires on and claim that they are new? Because Paramount probably  got them cheap,  and put a few more $$ in their pockets,  at my expense. A couple of the local independent tire shops actually take tire trade- ins. I thought my chances were good - they are " new" tires, right? Nope - both guys looked at the manufacture date , said they couldn't, in good conscience , resell them.  Paramount obviously didn't have a problem with it. I am generally pleased  with the vehicle, in the long run I think it will be fine.  But the dealer cut corners in a way that's now going to cost me extra. Add ( I' m guessing) $ 150 - $200 for a brake job. Add $ $700  for a decent quality set of new tires ( I reckon Paramount probably paid about $ 50/ ea for these old, hard  Yokohamas). Original sale price was $20, 900. Then $800 in dealer fees, which I did agree to, even tho I still believe it to be dishonest. If I wanted the car , had to pay it. Not many of these around . This is money I should not be spending. It is a direct result of decisions made by the dealership. My $20,900 vehicle is now a $22,600 item. The brakes and tires should have been taken care of by Paramount. The brakes might have been an oversight, still unacceptable. But not the tires. That was intentional. More

I live in Florida and was apprehensive about purchasing a used Porsche Taycan and trading in another vehicle from/to a dealer in North Carolina. From start to finish, Andrea Rhyder made the whole process se used Porsche Taycan and trading in another vehicle from/to a dealer in North Carolina. From start to finish, Andrea Rhyder made the whole process seamless and a wonderful experience. I placed a great deal of trust in her and Parker Grove, the Sales Manager, and they did not let me down. I would not hesitate to purchase another car from her and Hickory Porsche in the future. More