Paramount Porsche Volvo VW

Above and beyond Yesterday I purchased a 2019 VW Arteon on from Butch Walters. The transaction couldn’t have gone smoother and Mr. Walters is an excellent sales person Yesterday I purchased a 2019 VW Arteon on from Butch Walters. The transaction couldn’t have gone smoother and Mr. Walters is an excellent sales person. I live in Knoxville and I was close to purchasing from another dealer in Georgia I saw the blue Arteon on Autotrader and called Mr. Walters about it He gave me a very fair price and stayed in communication with me all the way through the process. He also made arrangements to meet me at your Kia dealer in Asheville to save me time on the drive. When I found a small dent this morning while washing it he offered to get it fixed even though I couldnt be 100% sure it was there when I picked it up. Your 10 year 150M warranty was another reason I chose your dealership. Please make sure Butch knows how much I appreciate his service and what an asset he is to your dealership. You will be my first call if I need another car More

Exceeded our expectations!! Great experience from the moment we walked in! Patrick was super knowledgeable, friendly, kind and answered all our questions. Just an overall excel Great experience from the moment we walked in! Patrick was super knowledgeable, friendly, kind and answered all our questions. Just an overall excellent experience and we highly recommend Paramount and Patrick! More

Read below comments. Everything went great with Ernie, couldnt be happier with my experience with one exception. The Finance guy was all nice until he couldn't sell us any Everything went great with Ernie, couldnt be happier with my experience with one exception. The Finance guy was all nice until he couldn't sell us any of the extra services. Then he turned very cold toward us. I understand he is under some pressure to sell but he needs to be a little more understanding and graceful if a customer declines. More

Excellent Ernie did an amazing job. He was very helpful and very friendly. The whole process was smooth and not stressful like most car buying experiences are. Ernie did an amazing job. He was very helpful and very friendly. The whole process was smooth and not stressful like most car buying experiences are. I would, and have already, recommend Ernie and Paramount to anyone looking for a nice new or used vehicle. Thanks for a great experience. I’ll be buying from you again! More

Overall A+ Todd made the car buying experience a pleasure. All the people there was professional and friendly. Todd worked with me on getting for the rental car Todd made the car buying experience a pleasure. All the people there was professional and friendly. Todd worked with me on getting for the rental car place to pick up me car. I couldn't have been happier with my purchase. More

Bought another Cayenne, effortless They jumped to make this happen on very short notice. The car needed to be delivered to another city, finance arranged long distance and registered in They jumped to make this happen on very short notice. The car needed to be delivered to another city, finance arranged long distance and registered in another state. They made it happen for me, and it was really easy and seamless. Great experience! More

Terrible experience. Unethical dealings (Parker and Art) Avoid working with this dealership! If I could rate this team lower than one star I would do so. I brought in a trade and clearly stated several time Avoid working with this dealership! If I could rate this team lower than one star I would do so. I brought in a trade and clearly stated several times that I wanted to lower my cost of financing and payments. I asked many times what the interest rates were and never got a response until sitting down at the signing table. Then at that point they shared the rates (which were almost 4 points higher than expected). Tried to walk away and they roped me back in. In the end I ended up with an older vehicle with virtually the same monthly cost and financing (which is despicable). Any reputable, honest, and ethical team would have help the customer realize that the difference would be minimal, at best, and they would advise or point out this fact (considering the stressful nature of purchasing a vehicle). Nevertheless, as a single female coming in with her elderly mother apparently I was “fresh meat” a prime target for profit. Nice job boys. I’m sure this is NOT the way you’d treat your own mother, daughter, sister, or wife. Thanks for taking advantage of a difficult situation. You all should be ashamed of yourselves, oh yeah you’d have to have conscious for that to happen. Can’t even adequately express the irritation I have with this team and this company. The CEO (Benny Yount) is apparently on the board of a Christian based organization (CBN). As a Christian myself, it surprises me that something like this could happen if they hope to hold Christian values in the business. ***(ALL of their posted reviews on their website are positive...obviously they are blind to the fact that there is much room for improvement)*** More

Paramount, a dealership of excellence I had been looking for a specific model with specific packages. I had found a couple at other dealerships but the color combinations were not for me. I had been looking for a specific model with specific packages. I had found a couple at other dealerships but the color combinations were not for me. Paramount went to work and found exactly what I was looking for and I still got all the discounts as advertised. I have been doing business with them for 10 years. Car number 3 now and all services with Paramount. More

Superb Experience! Ernie and the folks at Paramount Porche Volvo VW were nothing but respectful, kind and professional. Often working with high end dealerships can fe Ernie and the folks at Paramount Porche Volvo VW were nothing but respectful, kind and professional. Often working with high end dealerships can feel like an exercise in social hierarchy politics (I own an Audi and have dealt with another such dealership with a different feel!), but not at PPVV. We found a gently used car online for our daughter. It was a trade-in that PPVV had on their lot. Despite the fact it was not a new car or even one of their carried brands, we were treated as valuable customers from the get-go. Ernie was an absolute pleasure to work with. He is kind, professional and knowledgeable with zero pressure or pretense. We live about an hour from the dealership, and they even delivered the car to our town when it was ready without additional cost! I would definitely purchase a vehicle from PPVV again in the future! More

Out of State deal done right! I live in California and found the exact used (2015) Macan I wanted. In just two quick phone calls we had agreed on price and terms of shipment. No fu I live in California and found the exact used (2015) Macan I wanted. In just two quick phone calls we had agreed on price and terms of shipment. No fuss, no lengthy negotiations - just a quick and transparent response. Not only that, but Ernie sent me photos, FaceTimed me and sent me a few videos. Really appreciate this team! More