Paramus Hyundai

Service manaager refused to provide service bec appt was not in her system. I had official notice for appt from Paramus Hyundai Service dept. I was time and paid a toll to go there not in her system. I had official notice for appt from Paramus Hyundai Service dept. I was time and paid a toll to go there More

Thank you for all of your help Iggi! It was great working with you. We were torn between the Hyundai and a different vehicle from another dealership but one of the things that swayed us towards the Hyundai w with you. We were torn between the Hyundai and a different vehicle from another dealership but one of the things that swayed us towards the Hyundai was your customer service so thank you for that. We appreciate it! More

Great service by damion and staff. Highly recommended to all. Thanks again for your friendly service. all. Thanks again for your friendly service. More

It was a pleasure working with Iggi and Jessie; true professionals. We did not feel pressured in making decisions. Picking up our car was smooth and efficient. Even the finance person could not have professionals. We did not feel pressured in making decisions. Picking up our car was smooth and efficient. Even the finance person could not have been more accommodating. Definitely a dealership to buy your car. More

During these hard and trying times, Iggi made my shopping experience the best to his ability. Lost my car to the hurricane and didn’t believe I would be able to get into another affordable vehicle. He helped experience the best to his ability. Lost my car to the hurricane and didn’t believe I would be able to get into another affordable vehicle. He helped me have confidence in my decision making. More

Stressful Horror ShowStay away from their Service Stressful Horror Show Stay away from their Service Department No one knows what they’re doing Stressful Horror Show Stay away from their Service Department No one knows what they’re doing More

Mr. Iggi Barreto were absolutely amazing experience! It’s my first car purchase and went out of his way to make sure I truly got what I wanted. He even helped accomplish that also make feel like I was home a my first car purchase and went out of his way to make sure I truly got what I wanted. He even helped accomplish that also make feel like I was home and it was the best moment of my life . Kervens JeanPierre thank you sincerely More

2020 Hyundai Santa Fe was due for an oil change so took it in. Pros: Spoke with Annie who is such a doll, beautiful personality, I could honestly hang with her all day. I’m sure all the customer reps ther it in. Pros: Spoke with Annie who is such a doll, beautiful personality, I could honestly hang with her all day. I’m sure all the customer reps there are nice people. There are TV’s there to watch even though you probably can’t hear it and plenty of seating. Cons: ok maybe I’m a little naive but the price to take a LEASED car in for service is ridiculous. I’m giving this car back and you are charging me xxxx near $300 for oil change, change the filters, tire rotation? And I used a discount I found on their site. I never in my life and I lease cars all the time paid that much for an oil change/service update. The wait was a little too long for my liking 1 1/2 - 2 hours but next time I won’t stay and wait if I even decide to take it back for service here :/ More

Absolutely love Annie and my vehicle only reason why I go to this facility is for Annie to this facility is for Annie More

My problem with Hyundai of Paramus centers on their service. First, I was randomly assigned with Annie Ramaglia on my first service visit many years ago. She's friendly enough, but her approach - lik service. First, I was randomly assigned with Annie Ramaglia on my first service visit many years ago. She's friendly enough, but her approach - like any decent salesperson - is to make you feel like you're getting a special deal and that she has your best interests at heart. Amazingly, I could go in for a $100 repair and be told nearly every time that I have $1000-$2000 of work needing to be done. Once I caught onto this scam, I found a local mechanic in my town who would do the same work for half the price or less. Don't fall for their phony rhetoric. They overcharge you at every turn. Annie will tell you you're getting a "special" rate in the process. Eventually I tired of this deception, but I still occasionally needed to visit for factory recall issues and so forth. On my last visit, I told them there was something wrong with the electronics (it turned out to be a bad crankshaft angle sensor). After spending $200 with them and getting ZERO information about the problem, I asked Annie if they could somehow reset the electronics, as one might in rebooting a malfunctioning computer. Annie seemed to be angry at the mere question, quizzing me in return as to why I thought it would be helpful. Uhhh...guess what Annie. I came to YOU for help, and I came to you because I don't know precisely the problem (or didn't until I took my car to a competent mechanic, which doesn't seem to exist any longer at Hyundai Paramus). After being treated so rudely by Annie, I've resolved to never visit this location again. It's put me off from buying another Hyundai in the future, so bad was this experience. I recommend you avoid these people at all costs unless you like getting ripped off and having your inquiries rudely dismissed. More