Park Place Lexus Grapevine

Reuben was very helpful and knowledge about the car. He gave me his cell number and would answer questions no matter what time i sent them to him.His service level is above and beyond the call of duty. I h gave me his cell number and would answer questions no matter what time i sent them to him.His service level is above and beyond the call of duty. I have been a customer of the dealership for years and have purchased approximaetly 9 cars and Reuben has sold me every car although this purchase i had to track him down since he moved to your Plano dealership.I think it would be a good practice if the Plano store would tell his customers that he was now with the Grapevine location. More

Ken made my buying experience very enjoyable. He was always there for me every step of the way. My husband and I bought two new cars from him in a period of three months. Ken was courteous, friendly, i always there for me every step of the way. My husband and I bought two new cars from him in a period of three months. Ken was courteous, friendly, informative and very patient. He continues to be there for us whenever we have a question. I highly recommend him. More

Wonderful service and everyone is very helpful! I looked Wonderful service and everyone is very helpful! I looked at other dealerships in the area and Park Place was by far more helpful tracking down the sp Wonderful service and everyone is very helpful! I looked at other dealerships in the area and Park Place was by far more helpful tracking down the specific car I wanted. More

This was my second purchase from Molly at Park Place Lexus. I have had an excellent experience both times! Molly makes me feel very welcome and I actually enjoy the experiencer of buying a car. She list Lexus. I have had an excellent experience both times! Molly makes me feel very welcome and I actually enjoy the experiencer of buying a car. She listens to my needs and does not put any pressure on me. She goes out of her way to make sure I have the car that is the best fit for me and my family. I trust that she has our best interest. I would recommend Park Place and Molly to all of my friends and family members. I don't think I could ever buy from a different dealership again after my wonderful experience! More

Working with both Ed and Herb was a very easy aand professional process. They both did an exellent job explaining the features of the car. professional process. They both did an exellent job explaining the features of the car. More

I went to Park Place Lexus thinking I would want a used Lexus but ended up buying a bautiful new car. The salesman that helped me was Vincent Adams. He was friendly and very knowledgeable about Lexus. It w Lexus but ended up buying a bautiful new car. The salesman that helped me was Vincent Adams. He was friendly and very knowledgeable about Lexus. It was a pleasure to work with such a patient and respectful salesman. I never felt rushed or pushed into a decision. He was there to answer questions and make other options known to me. He even took time to show me how to program my Bluetooth for my Prius. Thanks, Vincent for such a wonderful experience. You are an asset to Park Place Lexus! More

Dear Park Place: I have now either purchased or leased Dear Park Place: I have now either purchased or leased 6 new cars from Park Place Lexus. Ed Stafanko has been the sales consultant on 5 of those 6 Dear Park Place: I have now either purchased or leased 6 new cars from Park Place Lexus. Ed Stafanko has been the sales consultant on 5 of those 6. Ed instills confidence, trust and professionalism in every interaction. He is a great role model and representation for your firm. The rest of the supporting cast of Dorian, Bridget and other in the service department have continued to drive me to Park Place Lexus. While I am intrigued by other luxury brands (like Audi that I believe Lexus needs to keep an eye on), the combination of the cars but more importantly the Park Place Lexus experience with Ed being the "front man" continues to win the day. Thanks for the attention to detail as it does make a difference. The minute you stop, I can ensure you that it will be noticed, so you know what you need to continue to do! Best regards. Ralph Nimergood Southlake, TX More

I got straight simple answers from Daryl who made sure that we got exactly the type of car we described. I am already a believer in Park Place. that we got exactly the type of car we described. I am already a believer in Park Place. More

Russell Young handled my transaction. I could not have Russell Young handled my transaction. I could not have been more pleased with the professionalism and courtesy that he demonstrated when I came in wi Russell Young handled my transaction. I could not have been more pleased with the professionalism and courtesy that he demonstrated when I came in with my daughter to purchase her first car. Russell was knowledgable of the sales process, answered all of our questions, allowed us to have the car for a day to see if we liked it. I would be happy to recommend Russell to any friends and associate that were considering buying a new Lexus or a used vehicle. Mark Thurman More

The salesman that I worked with, Reuben McPherson was super to work with. Will recommend your dealership. This is the second car I have purchased from your company. super to work with. Will recommend your dealership. This is the second car I have purchased from your company. More