Mercedes-Benz of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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I had an outstanding experience purchasing my vehicle from Mercedes-Benz, thanks to Jorge and Carlos. From start to finish, everything was handled with a level of professionalism and efficiency that trul from Mercedes-Benz, thanks to Jorge and Carlos. From start to finish, everything was handled with a level of professionalism and efficiency that truly stood out. There was no back-and-forth or unnecessary haggling—just a straightforward, honest process. Everything was prepared ahead of time, and the entire transaction was seamless and incredibly smooth. What impressed me most was the level of commitment and communication. Jorge had just welcomed his newborn daughter the same morning, yet still took the time to ensure everything was perfectly coordinated for my arrival. That kind of dedication speaks volumes. Carlos was equally excellent—organized, attentive, and ready to go, making the final steps quick and effortless. This was, without a doubt, one of the smoothest and most professional car-buying experiences I’ve ever had. Highly recommend working with this team. More
It was really good service. Spencer did a great job making sure we got the right car Spencer did a great job making sure we got the right car More
Trying to buy a second auto from them, but it seems to be that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat system. They didn’t even have the respect to contact me back through the first contact method. It shouldn’t be this hard to contact a repeat customer. More
Buying a vehicle at Mercedes-Benz of Grapevine went so smoothly. My Sales Experience Manager, Jorge Gonzalez, did a superb job taking care of all the details. I will definitely reach out to Jorge when I’m smoothly. My Sales Experience Manager, Jorge Gonzalez, did a superb job taking care of all the details. I will definitely reach out to Jorge when I’m ready for another Mercedes purchase. What a positive experience. More
Jorge is amazing. He paid attention to detail when I expressed what I wanted and the price point I was seeking. He is personable and efficient. Becca responded to my He paid attention to detail when I expressed what I wanted and the price point I was seeking. He is personable and efficient. Becca responded to my messages I sent at 1:00am. She also followed up to make sure I was taken care of. The staff is awesome. More
Jorge has been great! Really helpful, Great Price friendly!! I will keep this car for ever! My dream car Really helpful, Great Price friendly!! I will keep this car for ever! My dream car More
Marco made the entire car-buying experience exceptional from start to finish. He truly went above and beyond to make sure I found the perfect car. Not only did he listen carefully to what I was looking for from start to finish. He truly went above and beyond to make sure I found the perfect car. Not only did he listen carefully to what I was looking for, but he even managed to get me more than I originally asked for while still securing the best possible price. What really stood out was how genuine and professional he was throughout the process. Unlike many salespeople, Marco was never pushy. He was incredibly polite, patient, and accommodating every step of the way, making the experience feel easy and enjoyable rather than stressful. I couldn’t have asked for a better person to work with when purchasing my car. If you’re looking for someone who truly cares about helping you find the right vehicle and making the process seamless, I highly recommend working with Marco. More
All have been great! Second car from Jorge and Scott! Thank you for everything! Best Second car from Jorge and Scott! Thank you for everything! Best More
Delivererd nicely extremely great costumer! jorge and spencer did above and beyond! thank you for sure i will get back! jorge and spencer did above and beyond! thank you for sure i will get back! More








